Item: BookRenter
Rating: 9.2
Author: Jonathan Kerns

BookRenter Review 2020

Borne from founder Colin Barceloux's own frustrations with the high cost of textbooks and his sudden spark of genius to collect and sell a large number of discarded textbooks at his school online to students across the country, BookRenter has since grown into one of the go-to websites for renting and buying textbooks online. They provide students from all over a fantastic assortment of textbooks across various categories, a range of rental options, free shipping, and a whole lot more. Interested in learning more about BookRenter? Keep on reading now to see if this is indeed a good fit for your academic needs!

The 5-Star Satisfaction Guarantee

When buying or renting online, it is always best to take a precaution or two. With BookRenter, however, you can rest easy thanks to their 5-star satisfaction guarantee. This particular guarantee ensures that:

you can return your books for any reason, no questions asked, within 21 days
each and every order is available for express shipping, with no cost whatsoever to return shipping
if you are unsatisfied with the quality of your books, BookRenter will ship another one for free
you can extend up to 14 days on your rental
if you decide to keep or buy your rented books, you will never pay more than the purchase price.

With these guarantees, you can be sure that you are getting the best service and value possible – and for students on a budget, having some peace of mind can go quite a long way.

Ease of Use & Features

Much like some of the very best in the industry, BookRenter provides customers with a prominent search bar that you can immediately utilize the moment you land on their front page. You can search for a book by its ISBN, title, or author. And, as you type, a list of suggestions for books automatically pop up – which is quite handy especially as it gives you the chance to go straight to the exact book you are looking for, without having to search within their large product catalog.

Speaking of which, BookRenter provides tons of books that you can rent or buy across numerous categories. These include Arts & Photography, History, Home & Garden, Engineering, Biographies & Memoirs, Computer & Internet, and many more. Rental options, meanwhile, allow you to rent books for 30, 45, 60, 90, and 125 days. If you feel that you need more time, you can also extend your rental for up to 14 days. Compared to other services that provide 15 and 30 day extensions, for example, this is a slight disappointment. However, because BookRenter offers more in the way of initial rental options, it does even things out.

Finally, BookRenter provides free standard shipping for each and every order. For those not willing to wait 3-7 business days for their books, however, there are also expedited options that you can avail of: the Express and Express Plus, which takes 2 and 1 business days, respectively, for your order to arrive. The Express will cost you $9.99 for the first item, and $4.99 per additional. The Express Plus, meanwhile, will cost you $19.99 for the first item, and $9.99 for every additional.

Customer Support

BookRenter may only have email and live chat options for customer support, but they more than make up for the lack of phone support by providing an impressively extensive FAQ section. You can find just about every important information about BookRenter’s service in any one of the categories found in their FAQ. More than that, browsing through their help section is quite easy because of how smart and organized their layout is. So whether you want more details regarding account and order information, shipping and delivery, refunds, and the like, rest assured that everything you need to know is easily and conveniently within reach.

What's the Verdict on BookRenter?

Worth It, Some Issues