Mobile Apps

Grasshopper’s mobile apps for Apple and Android devices makes it quite easy to turn your personal mobile phone into a business line, which makes running your business easy even when you are on the go. The apps let you choose to make your calls display your Grasshopper caller ID instead of your personal number, listen to voicemails, view and sign faxes, return calls easily, see all recently dialed calls as well as missed calls, make on the fly changes in order to redirect calls to a colleague, landline, or other mobile phones, and more. Even better, the apps are free to download so it would be a really wise move to take advantage of it immediately.

Pricing

Grasshopper has four distinct plans with features and pricing that can suit just about any kind or size of business. For startups or small businesses, the Pay As You Grow plan is the most ideal if you have a limited budget. This plan costs $12 per month and includes features such as 1 toll free or local number, free activation and unlimited extensions. One thing that you need to know about this plan is that it does not have any minutes included; you have to pay 6¢ per minute, per month.

Next, the Ramp plan will cost you $24 per month and it includes 500 minutes per month, 1 toll free or local number, free activation and unlimited extensions. Meanwhile, the Grow plan, which is perfect for mid-size businesses, will cost you $49 per month. This plan gives you 2,000 minutes per month, 2 toll free or local numbers, free activation and unlimited extensions.

Finally, for large scale businesses, the Max plan will cost you $199 per month. This high end plan gives you 10,000 minutes per month, 3 toll free or local numbers, unlimited extensions, unlimited access to Voice Studio, and free activation.

Something that is worth noting is the fact that all plans include all the essential features of their VOIP software such as custom main greetings, name directory, unlimited call handling, call forwarding, call screening, virtual fax, voicemail and fax delivery, and more. All plans also have a money back guarantee which ensures that you get a full refund if, for whatever reason, you decide to cancel your subscription within the first 30 days of activation.

Features

One of the greatest features of Grasshopper is the fact that it works with your existing communication system like mobile, home, or office phones. Because it is a virtual system, you never have to worry about purchasing, installing, or maintaining expensive phone hardware. This product also allows you have a local or toll free number for your business, as well as create and customize an unlimited number of extensions to forward calls anywhere, which is perfect for companies with multiple departments.

Grasshopper also gives you the ability to make your calls show the company caller ID issued to you when calling your clients, making it so that they will never that you are calling from you own mobile phone. This software also lets you choose how to handle incoming calls. You can either press 1 to accept the call, press 2 to redirect them to voicemail, or 3 to hear the caller’s number.

Speaking of voicemail, you can also have them, as well as faxes, delivered straight to your email for added convenience. Plus, thanks to the Read Your Voicemail feature, a transcription of each and every voicemail is included in the email, allowing you to quickly get the gist of the message. Additionally, you can also choose to have your voicemails transcribed by a human on demand. Finally, you can also upload or record your own company greetings or, if you are subscribed to the Max plan, use their unique Voice Studio to personalize your company greetings with messages recorded by professional voice talents.

Customer Support

If you encounter any problems you will be glad to know that Grasshopper has 24/7 phone support. You can also send them a fax, a written letter, or email. You can also browse their comprehensive knowledgebase, or peruse their FAQ section. Additionally, their support center also lets you submit a request for assistance.

What's the Verdict on Grasshopper?

A Definite Buy!

Grasshopper Review – Conclusion

Grasshopper is one of the best VOIP solutions that businesses of any size can use. It boasts a jam packed feature set, is incredibly easy to use and set up, does not lock you in long term contracts so you can upgrade or downgrade as your business’ changing needs sees fit, and it has some really competitive prices. While it is not, by any means, a perfect service, this is still one of the better choices out there. Check out Grasshopper right now!