Get a Free Suit!
On top of offering irresistibly affordable suits and a deep well of customization options, Hockerty also allows you to get suits, shirts, and pants, at absolutely no cost whatsoever! That’s right, the company is basically giving away a ton of value, if you take the initiative and recommend the service to your friends. For each one of your friends that purchases something, you will get a free product in return. So, for example, 1 friend of yours buys something from them, you will get 1 free shirt worth AU$69. 2 purchases entitles you to 1 free pants worth AU$109, and 3 purchases will net you a 2 piece suit worth AU$299. If value is what you are looking for, Hockerty definitely has it by the boatload.
Features
While the best thing about Hockerty is their amazingly low prices, no one can fault you if you thought that affordability meant a compromise in quality and choice. Their suits are made with some of the most premium of materials, such as 100% wool fabrics, cotton, tweed, and the like. Beyond that, they also provide a ton of different types of suits, which, as of this writing, translates to over 688 designs for you to choose from. And with a simple and intuitive layout, searching for the suit that you prefer is as easy as choosing from a variety of filtering and sorting options – such as composition, color, fabric, and more.
Another thing that you will no doubt adore about this online custom tailoring shop is how deep their customization options go. You can really build a suit that is well and truly yours. The options allow you to choose whether you want a 2 or 3 piece suit, an asian, single or double breasted style, a classic or slim fit, whether you want notched or peaked jacket lapel, and tons more.
After customizing the look of your suit and matching pants, you are prompted to choose from a great variety of fabrics. There are literally hundreds to choose from so you will never lack when it comes to choices.
Finally, you can opt to add accents in order to inject a more personal touch. You can add custom jacket linings, add embroidery, replace the default buttons with brass ones, change the color of the neck lining, add elbow patches, and more. While these options are definitely a nice touch, keep in mind that these come with additional fees. That said, the fees are not that expensive but it is something to take note of if you are on a tight budget.
Customer Support
You can get in touch with Hockerty’s customer support quite easily by filling out an online contact form or by initiating a live chat session with one of their agents. They also have a fairly robust Help section complete with a comprehensive FAQ section, details on shipping and delivery, payments, alterations and remakes, and many more.
What's the Verdict on Hockerty?
Hockerty Review 2020 – Conclusion
Buying custom suits need not be an expensive, wallet-draining affair, and Hockerty is a prime example of this. Aside from offering inexpensive suits, they also provide shirts, blazers, pants, coats, polo shirts, and a bevy of accessories. More than that, they also provide an impressively deep well of customization options, and even free worldwide shipping for orders over AU$150. So, is this the right online custom suit shop for you? Come check them out and find out now!
5 Comments
Hockerty is by far the worst company I have ever, EVER dealt with – and I am not the only one.
400 USD wasted on a suit that can’t be worn. Do your research, read all of their terrible reviews from real customers and please keep in mind that 5 star reviews can easily be purchased.
The company is based in Spain – claims to be based in Switzerland so they don’t have to comply with EU trade regulations, and produces all of their garments on an assembly line in China for about $16USD – The tiny flat packed box I received in the mail containing my Hockerty ‘cotton’ (actually turns out to be poly blend), ill-fitted 3 piece suit still contained the factory information paperwork on where it was made and for exactly how much.
This business is a scam and I would avoid it like the plague, they’ve got a beautiful website that drags you in and makes you want to buy, but what you get is a disaster – And they will never refund their customers, for THEIR mistakes.
All garments have major fit issues (even if you use you tailors measurements), fabric is of poor quality, customization is forgotten, design choices on the website are blatantly ignored etc. and Hockerty will not take any responsibility for these issues but instead will put the blame on you. They will offer you ‘free’ replacements if your tailor cannot fix the mess they’d created (my tailor just laughed at me and told me it would cost less to just buy a new suit off the rack – which is what I wound up doing – than it would be to tailor mine), the replacements will fit worse than the original garment, and then in the end they’ll offer you a credit towards your next purchase with the company. Like you’d EVER even consider buying from these rats again. Buyer beware.
I would caution anyone and everyone not to take the risk dealing with this dreadful company.
As a disabled man, I find shopping for clothes quite difficult and so I prefer to shop online. I came across the Hockerty website and it sounded like a fantastic option, so I had a local tailor take my measurements and placed an order for a jacket and coat from Hockerty.
Everything seemed great until the garments arrived. I excitedly opened the parcels and tried on the jacket first. It was huge and wrapped around me twice, had giant shoulder pads that wouldn’t have been out of place on the set of Dynasty and sleeves like a kimono.
Thoroughly disappointed, I tried on the coat to see if that was better and to my dismay it was worse, it was even bigger. I could use it as a tent and the difference in length between the top of the sleeves and the bottom of the sleeves made it appear to have penguin wings rather than sleeves and made it impossible to move my arms more than a few inches from my sides.
I contacted Hockerty hoping this had been some mistake in their system and assuming they would apologise and remake my garments. How wrong was I? Firstly, their customer services are laboriously slow to reply and have very poor grasp of English. Initially they refused to remake the garments and insisted that the only option was for me to take the garments to be altered at a local tailor and they would refund the costs of the alterations.
I wasn’t at all happy with this but complied and took the garments to the same tailor who took my original measurements for me and their response was initially to laugh at how bad the garments were, and their advice was that alterations were totally impossible as the garments were made so poorly, and, in their opinion, I should seek a refund.
I immediately contacted Hockerty and informed of this and asked for a refund and to arrange for returning the garments. Two days later I was told that a refund was not an option, but they would remake the garments if I would provide them with photographs of me wearing the garments from the front, side and back. I was very reluctant to accept the remake given the state of the first attempt but as they were not willing to budge I gave them all the correct measurements again and pointed out how their measurements differed from the measurements I had provided. I also advised that due to my disability I was unable to stand to take photographs of myself and I lived alone. Furthermore, I wasn’t happy to have photographs of my flying around the world.
Several emails went back and forth over the course of a few weeks and Hockerty refused to budge from their position and even suggested at one point that it was probably my disability that made the garments poor fitting.
On research, I have discovered that Hockerty is a front for a Chinese company who were previously called Tailor4less and obviously changed the trading name due to the masses of bad reviews they have all over the web in the old name with people describing the same situation as I am in with this company. It appears that the orders are not actually made by professional tailors, but measurements are computer generated then stitched together in Chinese factories.
I have basically lost nearly £300 and I am unable to sue given their location. I am however pursuing the matter with their UK web hosting company and banking suppliers along with UK Trading standards authorities.
This company is as close to scam artists as I have ever had the misfortune to deal with it will teach me to research much harder, there stuff is about as tailored as a bin liner and the quality of stitching could be done by someone who is asleep, the overcoat was so tight it could have been a shirt and ripped the minute I put it on and moved. I paid for waterproof material and it is not I have had tea bags that held back water better and as for customer service really that is called customer service, they ignore you tell you to spend more money getting a tailor to redo their shoddy work and when the real tailor sees it they just laugh and tell you the best place for it is the bin. Do Not Use Hockerty Unless you like to waste money.
After my suit was made wrong. I had to pay to return it. Then the company discontinued the fabric I had selected and insisted I order a different suit. Hockerty refuses to issue a refund for any reason, even their own uncorrectable errors. This is outrageous.
I ordered a wool suit from Hockerty in April 2017. On Nov.17,2017, as I was sitting down at the breakfast table, the fabric of the trousers split at the seat.The material was of such poor quality it did not last 7 months!! I asked the company to replace the trousers, but they refused, saying it was beyond the 30 day period they have for any replacements. They asked me to pay for another pair of trousers with a “discount”.
If this were a New Zealand company, they would have been bound by our Consumer Guarantee law to issue a full refund or replacement. This company is using its offshore location to get away with ignoring their responsibility to customers. Very poor attitude. I will never buy from them again.