A Truly Personal Fit

If you have come across many online custom suit shops and were not particularly hooked by the whole DIY process of customizing your suits online, J. Hilburn definitely offers a much more appealing proposition. Their Personal Stylists do more than just visit your home to take your measurements, they also guide you through the entire customization process. They are also expertly trained and fully equipped to handle any and all of your inquiries or concerns. This process ensures that the company understands exactly what you want, not just what your measurements are.

Features

At first glance, J. Hilburn seems a lot like most online custom suit shops. Their website, for instance, feels very much like the norm. Clean and organized, navigating through their website is a relatively hassle-free affair. Their product catalog, meanwhile, allows you to narrow search results quite easily. You can filter by color or by category, such as Custom and Ready-to-Wear. Product pages include what you would expect, too: high quality pictures of the item, a price breakdown of each individual component of the suit, as well as a chart that enumerates the customization options for both the jacket and trouser.

What makes this online custom clothier stand heads and shoulders above the rest, however, are the quality of the materials and their unique measurement process. To begin with, their fabrics are sourced from some of the most prestigious mills in Italy. These include Vitale Barberis, the largest producer of luxury in the country, Tessitura Monti, the legendary Thomas Mason mill, Guabello, Cotonificio Albini, Loro Piana, and Reda.

Next, their Personal Stylists will ensure that you get the perfect fit while guiding you through the various customization options of your suit. This method is definitely far more convenient for customers because they do not have to go anywhere or take the risk of taking their own measurements. Their highly trained Personal Stylists will take care of everything for you, even handle exchanges and returns!

Speaking of which, J. Hilburn provides quite a generous return policy, which gives you a total of 90 days to get your item exchanged if you find something is not right with your order. In the off chance that you are still unsatisfied after the exchange, the company will gladly provide a complete refund.

Finally, given the high quality of the materials used, their prices are certainly not for those who are on a tight budget. But if you compare them to the prices that most tailors would ask of you, J. Hilburn’s are still much more favorable, especially considering the immense value – both in service and product quality – that they offer in return.

Customer Support

J. Hilburn’s custom support can be easily reached via phone, an online contact form, or by visiting their listed office address or sending them a mail by post. They also provide a comprehensive FAQ section, as well as ample information regarding their guarantee and returns policy.

What's the Verdict on J. Hilburn?

Worth It, Some Issues

J. Hilburn Review 2020 – Conclusion

If you are having second thoughts about taking your own measurements when looking for a suit to purchase online, J. Hilburn’s more personal approach could very well be the right fit for you. Beyond that, they also provide some really high quality suits made from some of the finest fabrics sourced from Italy. And with a very generous exchange and return policy, shopping here is definitely one of the best choices you could ever make. While it’s true that they are far from perfect, J. Hilburn definitely deserves to be called one of the best in the industry. So, what are you waiting for? Come and check them out now!