Tons of Physical Stores!

While Suitsupply does not offer much in the way of in-depth suit customization options, they do possess one thing that most online suit stores lack: tons of physical stores! What’s more, their stores are scattered across the globe so whether you are in Belarus, Belgium, Canada, China, Germany, Italy, Latvia, Lithuania, Mexico, Russia, Singapore, Switzerland, the Netherlands, United Kingdom, or the United States, you can easily find a Suitsupply store nearby with the help of their handy store locator tool. So if you want to take part in their made-to-measure program, which is for in-store customers only, the fact that they have tons of store worldwide makes it easier for you to get your perfectly fitted suit in no time!

Features

As mentioned previously, Suitsupply is for those who are looking for a more simple approach to custom suit shopping online. As such, everything about their website follows this philosophy, from their minimalistic site design to the features on offer.

To begin with, browsing through their product catalog is a generally pleasant affair. Each item is represented by a high quality, full body picture of their models donning a particular suit, accompanied by a the name of the product, the predominant fabric used, the product line it belongs to, and the price. Clicking on an item takes you to a product page that contains all sorts of helpful information such as pictures of the product in various angles, a brief description, and even a video of their model explaining the suit’s components, as well as what body types would work well with it. The video is definitely a nice touch, not just because you can get a brief visual rundown of the product, but also because you can get a sense of how it looks in motion.

Beyond that, you can easily narrow down your choices thanks to a bevy of filtering and sorting options. You can refine search results by Style, Color, Size, Price, Model, Fabric, Design and Collection. Sorting options, meanwhile, allow you to reorganize results by price (low to high or high to low), and by color. If you want a closer look, you can also choose to set each item’s picture representation as fabrics instead of models wearing the whole ensemble.

One thing that some might not like about Suitsupply’s simplicity is the fact that there is no option to build your own suit on their website. The great thing about some of the best online custom tailor shops is that they provide tools for customers to create their own suit from the ground up, allowing them to customize things like jacket lapels, buttons, pockets, fabrics, vents, pants pleats and more. Suitsupply, on the other hand, offers no such thing. They do have a made-to-measure program that allows for a custom fitting, but you would have to visit any one of their brick and mortar stores in order to get fitted.

If you don’t care for any of that, the website provides a Size Advisor that provides a simple guide for taking your measurements so you can choose which suit size would best fit your dimensions.

What makes Suitsupply a decent choice is the amount of suits that they have on offer. They have all sorts of styles on tap, with products that offer peaked or notched lapels, single or double-breasted clothing, and more. Their prices offer a great range as well, starting at $399 and topping off at $1,099.

Finally, shipping is fast compared to other services, with orders taking around 4-6 business days to get to your doorstep. For those who live in the U.S., as well as Western, Northern, and Southern European countries, shipping is completely free. For other territories, like Canada, China, and Oceania, you would have to go over a certain order threshold to get free shipping. As for returns and/or exchanges, the company gives you a total of 30 days to return any items. Return shipping is completely free as well, so you won’t have to worry about fees of any sort.

Customer Support

Suitsupply offers an impressive collection of customer support channels that truly emphasizes its global reach. You can send them an email, message them on WhatsApp, or call over 22 phone numbers for different countries. They also provide comprehensive information on almost every aspect of their service such as Tailoring, Secure Payments, Delivery Time & Cost, and more.

What's the Verdict on Suitsupply?

Worth It, Some Issues

 

Suitsupply Review 2020 – Conclusion

While Suitsupply lacks in some features compared to other online custom suit shops, they do provide a very customer-friendly service overall. From a wide variety of affordable products to choose from, to a fantastic returns policy and amazingly fast free shipping, this is definitely one of the best online tailoring stores in the industry for those looking for a simpler experience. So, what are you waiting for? Come and check out Suitsupply now!