Pricing and Features

SwabTest has several tests under their name; you can find paternity, maternity, siblingship, grandparentage, twin, prenatal, ancestry, and even forensic testing. SwabTest operates their own laboratory, so you can enjoy their service without paying for markups in prices brought about by middlemen and brokers.

Originally sporting a price tag of $150, SwabTest currently lowered the cost of their paternity DNA testing kit to $79, which is not a bad deal for such a service. This is inclusive of the laboratory fees as well, so there are no surprise charges when you give them the specimen. All other familial relationship tests cost $150 each. For the twin, forensic, and ancestry testing rates, you may want to check out their website as the price depends on a variety of factors. As of the moment, they are only accepting Visa, MasterCard, and American Express as forms of payment.

Split Kits

SwabTest can accommodate participants located in different addresses by sending out split kits – be sure to indicate this on the comment box upon ordering the kit online together with the second address of delivery for them to process the request.

Take note that the shipping fee is not yet included in the testing kit price, and you will have to shoulder the additional $10 for regular delivery (7 to 10 business days) or $25 for express delivery (1 to 2 business days).

Collection Process

Collecting the specimen for the DNA test can be accomplished in just a few seconds. Using the swabs found in your package, you simply rub the inside lining of your cheek until you have the whole area covered. Do this for both cheeks, and send the specimen back to their laboratory. In the event that buccal swabs cannot be obtained, other samples like dried blood stains, saliva, hair, bone, licked stamps, and razor shavings can be used.

Once the kit is received in the lab, the testing process will begin immediately. Result for the test come out in 3 to 5 days, but can be released as early as 2 days with their rush service.

The results are court-admissible, thankfully. However, to comply to the standards, you will have to show up at an appointment in their facility to follow the chain-of-custody specimen collection, as well as your fingerprints and photograph for identification.

Quality and Prestige

Choosing a company to handle a sensitive service such as paternity DNA testing can as easy as doing a quick Google search for the cheapest and most convenient service that you will find, but without any accreditation or compliance to standards, results from such a company can be questionable. How do you know if you are putting your trust at the right hands?

Organizations such as ISO and AABB ensure that each company complies with the latest standards, both in procedure and equipment. SwabTest happens to have accreditation for both organizations, meaning they are committed to providing quality in each test that they perform. This is solid proof of the company’s reputation and reliability, and you know you can’t go wrong trusting a service that has the highest commitment to the standards.

Customer Service

Right from SwabTest’s homepage, you can immediately gather a lot of information about their service, although you may be overwhelmed with the wall of text. They also have a more organized FAQ section for the must-know factoids of the process. To get in touch with their customer support team, you can call their hotline, or send them an email. Their office is open from Monday to Friday, 8 AM to 5 PM ET, and 11 AM to 8 PM ET. They don’t seem to have any social media accounts though, meaning you are limited to those two contact channels.

What's the Verdict on SwabTest?

There Are Better Options

Swabtest Review 2020 – Conclusion

SwabTest has its own set of strengths, but the best part is the variety of DNA tests that can help you determine biological relationships. These include paternity, maternity, siblings, grandparents, twin, and even ancestry and genealogy testing if you want a broader look at your family tree. The exact testing process is fully outlined in their website so every step is crystal clear to the participant. They are also accredited by ISO 17025, AABB, and CAP, so you have proof of the company’s reputation. Their paternity test is priced fairly cheap compared to the competition, although everything else is a bit more costly than the average amount. It also doesn’t help that they have a very limited set of accepted credit cards for payment. But if you are looking for a service that does the job well without any complications, then SwabTest can provide an average experience.