zMailCloud Review 2020

Item: zMailCloud
Rating: 9.2
Author: Jonathan Kerns

Having a business email can be beneficial as it shows more professionalism to your clients because of the @yourdomain format compared to the free personal emails usually offered by email hosts. There are various companies that offer email hosting services so it can be hard to decide which one to go with. One company in particular that you should definitely check out is zMailCloud.

Introduced in 2010, zMailCloud has grown to become one of the leading email hosting services around. They started out hosting 50GB of email for 10 businesses and is now hosting over hundreds of Terrabytes of data. They proudly serve thousands of customers across North America and over 100 other countries with over a billion emails sent and received annually. With a great rollback feature, a generous trial period, and excellent uptime, among many other features, it's easy to see why a lot of people trust this email host. But are they a right fit for you? This review takes a closer look at zMailCloud and what they have to offer to help you see if it is the right email host for you to go with.

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Jonathan KernsMarch 15, 2019

Pros

Browser and Cloud Based: There is no software to maintain with zMailCloud as it is completely browser based and hosted in the Cloud, offering excellent uptime and reliability.
Undelete/Rollback: You can undelete or rollback your messages for up to 100 days so you can easily retrieve accidentally erased emails or ones you need to recover for whatever reason.
Billing Options: zMailCloud offers users the option to either go with an annual billing for more savings or monthly billing for more flexibility.
Trial: You can check out the services and features of zMailCloud with their 30 day free trial which is one of the longest trials offered by an email host.

Cons

Price: zMailCloud has one of the higher costing email hosting services around, especially with all the additional features that come with an additional cost.
Storage: zMailCloud only offers 25GB of space per account with additional storage costing extra per month. Other email hosts offer unlimited storage inclusive of the monthly subscription fee.

Pricing and Features

As mentioned earlier, zMailCloud email hosting comes either in an annual or monthly billing depending on the preference of the customer. For $59.99 per account per year, users get unlimited aliases, lists and personas as well as 25GB pooled account storage (4 accounts gets you a total of 100GB which can be distributed to each account for up to 50GB each). Additional storage costs $2 per GB per month after the first 25GB. Users also get a 30-day free trial, file uploads up to 1GB, advanced web access, syncing features for mobile devices, syncing for Outlook & Mac, anti-spam and anti-virus protection, various freebies (activation, consultation, end-user support, and migration options), and more.

If you decide to go with a monthly billing, the cost per account would depend on how many accounts you would get for your business.

Number of accounts and cost per month per account:

1-9: $5.99
10-49: $5.80
50-99: $5.60
100-199: $5.40
200-499: $5.20
500+ : $4.99

The monthly billing offers unlimited aliases and personas as well but charges extra for storage. Storage costs $2 per GB with the option for quota-unlimited and quota-limited accounts. Legal compliance archiving costs $3 and allows you to copy email and attachments to user-inaccessible archives for search and storage.

Additional Features

Aside from the features that come with a zMailCloud subscription, there are additional services and features that you can purchase that will give you a better overall experience when using this email host. For an additional $2 a month, administrators can change the status of any mailbox so that sending/receiving mail from it is prevented. For an extra $10 per account, zMailCloud can also provide users access to account backups but additional fees may apply for special circumstances. If your current mailing solution is having problems, you can also avail of emergency migration services with a minimum of $500 for the first 4 hours of service and a $1000 maximum fee for any amount of hours after that. If you do not want to use the free tools offered by this company then they can help migrate mail services for a flat fee of $250. zMailCloud also offer other professional services at varying prices so you can contact the company directly to get a price quote.

Customer Support

Registered customers would need to log into their account and file a request through the Help Desk for the most prompt response. For general inquiries, users can access the FAQ section on the zMailCloud website and access the learning materials that they offer as well. Users can also get in touch with support representatives via email by filling out an online form and waiting for a reply. zMailCloud also offers a live chat feature on their website where users can easily talk with qualified representatives.

What's the Verdict on zMailCloud?

A Must Try

zMailCloud Review – Conclusion

zMailCloud offers a good email hosting service that allows you to choose a billing option that can give you either flexibility or savings. It may not offer the best storage options around but still has significant offerings included in a subscription — namely 25GB and the option to purchase more. They offer a completely browser-based email host backed up through the cloud which offers excellent uptime, reliability and minimal upkeep. They also offer useful features that you can check out on their website or through their 30 day free trial. There are a lot more other features and benefits that zMailCloud has to offer so go ahead and check out their services today.