Agent Provocateur Review 2020

Pros

1. Physical stores are scattered all over the globe: Although shopping online is much more convenient, some shoppers prefer the experience of being able to actually see and fit garments before making a purchase. If you are one of these shoppers, then lucky you- Agent Provocateur has more than sixty stores from 4 different continents. From Vancouver, Canada, to Brisbane, Australia, you can find your local store so you can have a look and feel of their items before you go and make that final purchase.

2. Personal shopping experience: Have you ever found yourself dazed and confused with all the lingerie terminologies? Would you like to have some actual assistance whenever you buy your private garments? Well then, you'll be happy to know that Agent Provocateur offers a personal shopping team that can guide and assist you in every step of the way- from choosing a set with a design that suits your taste and preferences, to choosing the perfect size that fits snugly with your body type. Their experts can also explain to you the differences between a demi-bra and a quarter cup, so you would know exactly what to look for the next time that you shop. You can reach their “agents” via phone line from Monday to Friday, 10 a.m. to 8 p.m. Greenwich Mean Time. They can offer expert advise on style, fit, and availability, and you can even book an in-store personal shopping appointment.

3. Shopping at your fingertips: Nowadays, most online shops, regardless of the product, readily offer a mobile application for their customer's convenience. Agent Provocateur is no exception to this. Although you wouldn't find a link on their website for the app itself, you can find their app both on the Apple App Store and Google Playstore. Whether you're on vacation in the Bahamas or in a business meeting somewhere in New York, you can always go and check their app for the latest collection and be able to shop to your heart's content.

4. Accepts requests for returns and exchanges: Agent Provocateur ensures that their customers only experience the highest satisfaction when buying from their shop, which is why they are offering a 14-day return and exchange service for unwashed and unworn merchandise. For garments purchased online, simply fill in the returns form located at the back of your order form, pack the item with complete tags in the original packaging, and return the package back to their office using the free shipping labels. For international customers, they offer shipping refunds up to $40. Bear in mind that they only offer size exchanges, and in the rare case that the size you prefer is not available, they will readily offer you a refund. Boutique transactions must be returned at the point of purchase, with the same criteria plus the official receipt. They do not offer returns of sale items, though, so be absolutely sure on your purchases on items that have marked down prices.