Registration and Ease of Use
Creating an account at Keen literally takes seconds- all you have to do is enter a valid email address and your chosen password, and you’re all set! You don’t need to immediately enter your credit card details or load up your account with funds, which is the usual requirements of other online psychic reading services prior to account completion. You can also save your phone number- you can use this to log in instead of your email address.
As for topping up your account, you can do so via several methods: Visa, Mastercard, American Express, and Discover cards; and PayPal.
Your account profile will show your remaining funds, free minutes, arranged calls, transaction history, and your advisor contact history, which you can sort by recent conversation, recent availability, date added, and name; or by your own custom order.
Psychic Screening Process
As previously mentioned, Keen does not have any screening process, meaning any aspiring psychic can send a request to be listed on their website and entertain customers. They may have a few identity verification procedures, but there is nothing relating to testing the psychics skills and abilities. The absence of this process is one of the greatest cons of the website, seeing as anyone can list themselves as a psychic even without legitimate knowledge of the psychic arts. This also puts customers at a high risk of pairing with scammers looking for easy money.
Psychic Advisors and Communication Channels
Keen has one of the most populated psychic advisors list among the online psychic services, giving you plenty of options in choosing the psychic that you want to confide and connect with. You can browse them via their categories, filter them via price range, rating, channel availability, and those with special offers; or view the whole list without any categories. Unfortunately, they don’t have a more advanced filtering system for easy browsing- you would have to settle with their basic filtering tools.
Each psychic’s profile shows their rate, reviews, number of readings, and year when they started with Keen. You can also learn more about their background, specialties, skills and methods, and languages spoken on their page; it doesn’t show their schedule though.
There are two options to contact a Keen psychic advisor- via live chat and phone call. Each psychic has an extension from the main Keen hotline so you can call them from your mobile phone, but you can also do so via their website. They do not have a video chat option, which puts them below other services that offer this option. On the flip side, due to the sheer number of their advisors (current count at 1,700), you can find an advisor anytime you want- their psychic staff is available 24/7.
Types of Psychic Services
- Psychic readings
- Love and Relationship Consultations
- Life Questions
- Tarot Readings
- Spiritual Readings
- Psychic Mediums
- Astrology Readings
- Dream Interpretation
- Feng Shui
- Otherworld Connections
- Pet Psychics
- Aura Cleansing
- Chakra Cleansing
Pricing and Special Offers
Some of Keen’s psychic readers charge as low as $1.99 per minute- these aren’t novice readers as well, since a lot of them have thousands of readings recorded, and have been in the business for years. The price range is pretty wide though; we’ve seen some psychic mediums who charge $20 and up, mostly those who have an outstanding 5-star rating, or those who have been in the business for more than a decade. You don’t need to break the bank to find highly rated and experienced readers though, there are plenty of them that have more affordable rates.
Keen has a special introductory offer- the first 3 minutes of your session comes for absolutely free, although you would have to enter your payment details to avail of the offer. They don’t have any other offers up their sleeve, which again, puts them behind other services that have a VIP or loyalty membership program.
Keen has a meaty help and customer support section where you can find FAQs and guides on how to use their service. You can also find their guidelines, policies and contact details on this section. If you want to get in touch with their support team, you can do so via email or phone call. If you choose to do so via the latter, you should have your PIN ready- this can be found in the personal information page. For the latest news and updates, you can follow them on Facebook, Twitter, Pinterest, Instagram, and Google+.
What's the Verdict on Keen?
Keen Review 2020 – Conclusion
Keen prioritizes quantity over quality, choosing to accept psychics freely without any screening process to verify their abilities. But because they have a lot of readers under their belt, you can find one at any time of the day- you do have to be extra wary of pretenders who will only scam you out of your money. Their website is easy to navigate, the registration process is pretty straight-forward, and their introductory special offer all favor first-time customers to have a flawless experience. They could have offered more filter tools though, but their current search tools are adequate to find a specific psychic medium. Customer service experience is another area they can improve on, given that they’ve chosen automated emails and voice prompts as their frontliners. If you want to have a psychic to consult at anytime you need, then Keen won’t disappoint.