Item: ASOS.com
Rating: 9.4
Author: Jonathan Kerns

ASOS.com Review 2020

ASOS is the largest online store in UK that gives you the latest trend in fashion. As Seen On Screen, started by duplicating celebrity-inspired products with only a handful of ambition-driven people, and a decade later, it has hired over a thousand employees with thousands of fashion items. Over the years, it has developed its own label creations which are worn by celebrity goddesses like Rihanna, Kate Hudson, and Kendall Jenner.

The company also takes pride in its ASOS’ Green Room, an eco-friendly virtual store that showcases ethical fashion trends. And by ethical fashion we mean designing, sourcing, and manufacturing products which maximizes benefits to people and communities while minimizing impact on the environment. Check out some advantages and disadvantages below to help you choose ASOS as one of your go to online shopping store.

ASOS.com Sale Section and Regular Prices

With ASOS plentiful selection you will definitely be able to find items within your budget. The regular prices are high-street prices, meaning reasonable and affordable. The shopping site even has an exciting “Price Promise” feature which is some sort of haggling with the other sites’ prices. Simply put, if you see a non-ASOS branded item that is cheaper on other online sites, ASOS will match that price for you. Note, however, that the Price Promise is not offered on items sold on discounted websites or delivery charges.

ASOS has also devoted a page in its website entirely for sale promotions. You can get discounts of up to 70% on branded items and on the company’s own brand collection. Make sure though that you check the site from time to time since the offers are valid for a limited time only. As mentioned in the Pros above, subscribing to their newsletter would be a great idea since ASOS sometimes sends out discount codes via e-mail.

Premier Delivery Service

If you worry about the unpleasant experience of having to wait for your order at an inconsiderably amount of time, check out ASOS Premier Delivery! For only £9.95 a year, you get unlimited next-day delivery or nominated day delivery with no minimum order value for a whole year (saving up to £5.95 per order).

Premier Delivery is available to all mainland UK customers only. However, the following postcodes are not included: AB31-56, BF (All), BT (All), GY (All), HS (All), IM (All), IV (All), JE (All), KA27-28, KW (All), PA20-80, PH15-50, TR21-25, ZE (All).

Customer Support

You need not panic when something goes wrong with your order or if you have queries that need immediate attention as ASOS has developed an excellent Help area. By clicking the “Help” button, you will be directed to a page that pretty much contains answers that you are looking for. Though the company handles customer complaints and inquiries mainly by e-mail or social media, they will not hesitate to give you a call if they feel that is the best way to resolve your concerns. ASOS is also expanding their live chat so more customers have the chance to get in touch with their representatives on the spot.

The company is remarkable in terms of how client-oriented they are. The site is easy to navigate and the language used is much easier to understand. ASOS’ Customer Care also supports all the languages of the main markets: English, French, German, Spanish, Italian, and Russian.

What's the Verdict on ASOS.com?

A Must Try