Features and Pricing
HostPapa offers five different, feature-rich reseller hosting plans that run on green servers. If you’d like to offer your clients robust web hosting and a lighter environmental footprint, then read on to see if HostPapa will work for you.
Hosting from $19.95 Monthly
HostPapa has five plans with varying levels of accompanying resources. Most plans are solidly middle-of-the-line and offer good value. Here’s a quick overview of each:
| Features | Bronze | Silver | Gold | Platinum | Titanium |
|---|---|---|---|---|---|
| Monthly Price | $19.95 | $27.95 | $39.95 | $59.95 | $79.95 |
| Disk Space | 50 GB | 80 GB | 120 GB | 160 GB | 200 GB |
| Bandwidth | 500 GB | 700 GB | 1 TB | 1.2 TB | 1.4 TB |
Perhaps the best part about HostPapa’s plans is that all support unlimited websites, and each plan comes with free cPanel/WHM for easier account management.
4th Place9.2 out of 10Standard Features and White Label Service
As with the Bronze tier, the rest of HostPapa’s plans land in the middle in terms of value across hosting providers: not the best, but nothing to sneeze at, either. One huge advantage that you get here is the lack of limits on the number of domains/websites you can host. Coupled with the free WHM and cPanel management software, this means you can divide your reseller plan resources into packages that can net you as many clients as possible. Your hosting business has more room to grow, and at HostPapa, you can easily upgrade to larger resource allocations if you do find yourself with more clients than your current plan can hold.
HostPapa also assures you of white-label products, so you can offer all of these services to your clients under your own business name rather than HostPapa’s. This gives you the freedom to cultivate brand name recognition and reputation. And with HostPapa’s excellent range of free services, you can count on that reputation being a good one.
Aside from letting you create your own custom hosting packages to offer your clients, WHM and cPanel also lets you create an unlimited number of accounts for each customer. This means your clients can administer their websites from their own accounts, ensuring greater privacy and convenience for all of them. You can oversee all of these client accounts from your own central management panel, so you don’t need to worry about checking client compliance with your contracts. You’ll also be able to choose between Client Exec or WHMCS for your billing software, so you can handle financial transactions between yourself and multiple clients with ease.
Useful Extras: Softaculous, Security, and More
Aside from these handy management tools, you’ll also get industry-standard add-ons like phpMyAdmin and the Softaculous installation platform. These give you and your clients access to different plugins like e-commerce shopping carts, CMS platforms like WordPress, forums, and more, so you can deliver a hassle-free hosting experience to your customers. Extras like free email services, support for MySQL databases and different programming modules, and security features like spam protection and IP blocking also sweeten the deal.
Unfortunately, though, HostPapa’s list of freebies doesn’t include a free domain. If you still need to register a domain name for your hosting business, it will cost you $14.99 a year in extra fees. Other paid add-ons include SiteLock protection for $19.95 a year and domain privacy services for $8.99 a year.
In terms of payment schemes, HostPapa places you in an annual payment plan by default. You can opt for a monthly term instead, for a slightly higher rate.
Customer Support and Guarantees
HostPapa’s plans all come with free 24/7/365 support, available in four different languages. You can contact their support team through phone, live chat, email, and their support ticket system. Aside from these channels, HostPapa also maintains a comprehensive knowledge base that features hundreds of articles and video tutorials for every question or issue that you might commonly encounter. Unfortunately, these support services are only available directly to you as a reseller client, so you’ll have to figure out your own system for catering to your clients’ technical support needs.
All of HostPapa’s plans come with a 99.9% uptime guarantee. You also get a 30-day money-back guarantee, so you have time to take their services for a spin without any risk.
What's the Verdict on HostPapa?
HostPapa Reseller Hosting Review 2020 – Conclusion
While HostPapa’s prices and limitations on secondary client support place them a little behind some of their competitors, they make up for it with their value-for-money hosting plans and their handy free features. The multi-language customer support and extensive knowledge base are good guidance for every step of your reseller hosting business, and their use of green infrastructure is a great bonus. If you’d like to run an environmentally conscious hosting business without sacrificing quality, HostPapa makes for a great partner.
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