Pricing
As previously mentioned, rackspace doesn’t publish its rates on its website. You’ll have to contact the company’s sales team to get a quotation. It’s an understandable quirk considering rackspace’s pricing system. However, the company could have made it easier for customers by displaying the base rates for each service at the minimum specifications, or even a sliding scale to let you gauge fees.
13th Place7.2 out of 10Features
rackspace focuses on providing app-centered hosting solutions, which is why you’ll find WordPress, Magnolia, and Drupal hosting categories among its products. With unrestricted disk space and bandwidth, an impressive 100% uptime guarantee, an Akamai CDN account, backup and recovery services, and fully customizable configuration, building and managing your website will be a breeze.
WordPress and Drupal are two of the most popular content management systems out there, and they’re often used to underpin complex, traffic-heavy websites. Meanwhile, if you’re not familiar with Magnolia, this app is aimed more towards e-commerce, with CMS features thrown in. It acts as a central dashboard for your online store, giving you access to important business tools such as analytics, marketing automation, social media, CRM and ERP, and many others. It also excels in mobile support, with full editing features from your smartphone or tablet.
Different Power Levels
rackspace offers cloud, dedicated, and hybrid hosting solutions for all three systems (WordPress, Drupal, and Magnolia).
For cloud server hosting, you can choose from public, private, hybrid cloud, or multi-cloud, depending on your site’s specific needs and your own preference. At rackspace, you can choose from some of the most famous cloud platforms: Amazon Web Services, Microsoft Azure, OpenStack Cloud, and vmware vCloud. All options come with fully managed services so you can focus on the actual operations.
As for the dedicated server solutions, rackspace’s hardware is powered by some of the leading brands in the field: Dell, vmware, NetApp, and Cisco. This means you can expect optimum processing performance and maximum availability. Here’s a quick sample of how much you can expect to pay:
- single-processor server: £700 a month
- dual-processor server: £900 a month
- quad-processor server: rates upon request
Lastly, hybrid hosting gives the best of both worlds and serves as a more cost-effective solution for your website. It mixes public and private cloud hosting with dedicated servers. With hybrid hosting, you can count on better scalability for heavy traffic, enhanced data security, and top-notch performance and reliability.
Boom in the Business
If you’re setting out to build an e-commerce empire, then rackspace also has hosting solutions for you. The company offers hosting plans optimized for Magento and Oracle, with the option to get full hosting management services so you can focus on your business.
All hosting plans are also PCI-compliant. This is a prerequisite for websites that plan to take credit card payments, so rackspace will have you off to a good start. Plus, you’ll get useful extras like a page load speed checker and a downtime cost calculator.
Customer Service
rackspace houses a vast support center brimming with resources for any hosting-related topic imaginable. If you need to contact rackspace’s customer support team, you can call the company’s 24/7/365 hotline, start a live chat session, or send an email.
What's the Verdict on rackspace?
rackspace Review 2020 – Conclusion
rackspace emphasizes content delivery and application compatibility in all their hosting packages. However, the company seems to have forgotten to give uptime and customer support equal attention, leading to numerous complaints about downtime and poor customer issue handling. As long as rackspace leaves these problems unresolved, it won’t trump any of the top picks in this category.
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