Shared Hosting: Starts at $4.90 AUD Monthly

Digital Pacific has two types of shared hosting plans: personal or business use. You’ll get free and rapid setup, so your account will be ready for use immediately after registration.

All shared hosting plans run on Linux CentOS systems and come equipped with both cPanel control panel software and the Softaculous one-click script installer. This means you’ll have an easy time managing your account and domains, as well as implementing useful scripts like CMS (WordPress, Drupal, etc.) or e-commerce systems (PrestaShop, Magento, etc.) for your website. The Idera service, available through cPanel, also gives you daily backups for enhanced data protection.

Working with Limited Resources

As good as these features sound, however, it’s worth noting that Digital Pacific’s shared hosting plans often come with some resource caps that might prove too restrictive. Unlike many providers, for example, there are no offers of unlimited storage or bandwidth here, and important resources like the number of databases you can have are limited. You won’t be getting any free domain registrations either.

Add-ons for bandwidth, IP addresses, various SSL certificates, and so on are available, but you’ll have to pay extra fees for these, potentially driving up your monthly costs.

While Digital Pacific’s shared hosting plans might be enough to launch your first website, they don’t give you much room to expand. Here’s a quick look at each plan’s prices and restrictions:

Personal Hosting

FeaturesPersonal BasicPersonal Standard
Monthly Price$4.90$8.25
Storage1 GB5 GB
Bandwidth10 GB20 GB
Email Accounts2Unlimited
MySQL Databases05

Business Hosting

Monthly Price$14.90$19.90$24.90$34.90
Storage25 GB50 GB100 GB150 GB
Bandwidth100 GBUnlimitedUnlimitedUnlimited

VPS Hosting: Starts at $29.90 AUD

For those who need more resources and power from their web hosting provider, Digital Pacific offers a number of VPS hosting plans. You can choose from standard (also called “self-managed”) and fully managed options.

Both types of VPS hosting are built on state-of-the-art Dell servers, which can be equipped with the Linux OS distribution of your choice. All plans use SSD storage for blazing-fast performance, and Digital Pacific gives you enhanced security through measures like DDoS protection and daily backups, free of charge.

Standard or Managed? Your Choice

If you opt for fully managed VPS servers, you’ll leave all of the server maintenance and upkeep to Digital Pacific. This means they’ll take on the responsibility of conducting regular backups and round-the-clock server monitoring, as well as implementing crucial procedures like DNS and MySQL installations, or reinstallations and updates for your operating system.

Opting for the standard/self-managed plans, meanwhile, give you full control over the configuration and management of your VPS. However, this also means you’ll do all of the troubleshooting on your own. While Digital Pacific assists you with the initial setup of your virtual server, they’ll be charging you custom support fees of $95/hour for any technical support requests beyond initial setup.

Here’s a quick summary of the various VPS hosting plans:

FeaturesBasicVPS 1VPS 2VPS 3
Monthly Price$29.90$44.90$64.90$84.90
If Managed$69.90$84.90$114.90$144.90
Storage25 GB40 GB70 GB100 GB
Bandwidth500 GBUnlimitedUnlimitedUnlimited
Virtual CPUs1234

Dedicated Hosting: Starts at $99 AUD

For the most powerful hosting options available, check out Digital Pacific’s dedicated hosting packages. All of these are fully customizable, so you can configure the perfect server for your needs.

Intel Xeon is Digital Pacific’s default processor choice, but you can ask them to use a different kind if needed. CPUs range from quad-core to hexa-core, and you can get multiple CPUs to truly beef up your server’s processing power. You’ll have a range of storage media to choose from: SATA, SAS, or SSD, with capacities ranging from 146 GB (SAS) to 24 TB. Meanwhile, RAM options range from 4 GB to 64 GB. Bandwidth can go from 200 GB to 5 TB.

All dedicated servers cost a separate fee of $99 AUD to set up.

Uptime Guarantee

Digital Pacific’s solid Service Level Agreements give you a clear compensation matrix of pro-rated account credits for unscheduled downtime. Managed cloud, VPS, and dedicated hosting plans enjoy a 99.99% uptime guarantee, though unfortunately this guarantee doesn’t extend to standard/self-managed options. Shared and reseller hosting plans, meanwhile, get a 99.9% uptime guarantee.

Contract Terms

Digital Pacific offers monthly, quarterly, semi-annual, and annual contract terms. However, personal-class shared hosting plans are limited to yearly (1-year, 2-year, or 3-year) billing cycles instead.

You’ll have time to check out the company’s services before making any long-term commitments, though: Digital Pacific’s money-back guarantees assure you of full refunds if you cancel your account within 30 days (for shared and reseller hosting) or 10 days (for cloud, VPS, and dedicated hosting) from your registration date.

Customer Support

Digital Pacific’s customer support services are available 24/7/365 through email and their support ticket system. Phone support is also available during operating hours. Thanks to the company’s SLA, you’re assured of a response within a maximum of 3 hours from your inquiry submission.

Digital Pacific also encourages customers to take a self-service approach to troubleshooting, with a comprehensive knowledgebase of articles to help guide users through typical procedures or issues.

What's the Verdict on Digital Pacific?

A Must Try

Digital Pacific Review 2020 – Conclusion

Based in Sydney and tapped into the center of network connections in Australia, Digital Pacific offers top-notch connectivity and state-of-the-art hardware with a variety of comprehensive hosting plans for you to choose from. You’ll have the flexibility to move seamlessly between shared, cloud, VPS, or dedicated hosting, but that’s undercut by the resource restrictions that often come with each plan. Still, with good features and rock-solid service level agreements, Digital Pacific remains an excellent choice.