Features and Pricing
Media Temple offers three different hosting plans aimed at individuals, mid-range businesses, and enterprise-level clients. Despite the Personal plan, though, make no mistake: Media Temple’s main markets are businesses and enterprises, and many of their plans’ features are calibrated with these potential customers’ needs in mind.
12th Place8 out of 10Personal Plan – $20 Monthly
Nevertheless, individual users might want to take a look at Media Temple’s $20-a-month Personal plan. At this price point, you get 30 GB of SSD storage, a cap of 400,000 monthly visitors, and 2 months of free credit for your account. You can host up to 2 websites, and you’ll have access to all of Media Temple’s hosting management services: automatic WordPress core updates, daily backups, and round-the-clock monitoring, as well as regular malware scans and extensive security measures like DDoS protection. You’ll also have access to a range of developer tools, so you’re free to maximize your web development chops if you’re so inclined; Media Temple gives you access to Git, WP-CLI, SSH/sFTP, and PHPMyAdmin, all via the company’s centralized custom-designed control panel.
As with higher-priced plans, the Personal plan is built on enterprise-level hardware and network infrastructure. SSD-driven servers coupled with load-balancing and caching systems deliver top-level speed for your websites. Ultimately, these features are what really put the value in your $20 monthly rate: judged solely on bundled resources, Media Temple’s plan delivers less value for a higher price compared to many competitors’ packages. However, the access to premium features and management services is great, and might still justify the price for individual users.
Studio Plan – $60 Monthly
Businesses, meanwhile, are better off browsing Media Temple’s two other plans. At $60 per month, Studio is definitely pricey, but you do get 100 GB of SSD storage, up to 10 hosted websites, and a monthly cap of 2 million visitors. You’ll also get malware removal services for up to 5 websites, plus 2 Google Apps for Work user accounts. That doesn’t count for much, ultimately, but these are still appreciable gestures for more business-oriented WordPress sites. You’ll also get all of the premium features and management services available to the Personal plan, with the added perks of one term’s worth of free registration for a single domain, and an SSL certificate free for one year.
Agency Plan – $240 Monthly
If you’d like more resources, you can opt for the Agency plan at $240 per month, which is high for a WordPress hosting plan — perhaps unreasonably so, depending on your needs. You’ll get 500 GB of SSD storage, up to 50 hosted websites, and a monthly cap of 10 million visitors. These are certainly generous allocations, but they pale in comparison to other providers’ offers of unlimited storage, hosted websites, and/or bandwidth for much lower prices. Media Temple also includes 5 Google Apps for Work user accounts, on top of all the perks and services you get free with the Studio and Personal plans, though these arguably aren’t enough to justify the plan’s price tag. Other essential services like domain-validated SSL certificates or use of Truespeed CDN also entail separate charges, rather than being bundled in free with the plans.
Contract Terms and Guarantees
Ultimately, though, judgment is up to you. Media Temple offers a 99.99% uptime guarantee on its hosting plans, so you’re rightly assured of compensation should there be any lapses in their service quality. The company also offers a money-back guarantee, though the labyrinthine qualifications involved might discourage you from seeing this policy as an adequate safety net. Cancelling Media Temple’s services within 30 days of registration entails you to a cash refund; otherwise, any refunds you’re awarded will come in the form of in-store credit, or through PayPal or check. Refund coverage doesn’t cover fees for setup, domain registration and renewal, handling, costs of service, or any premium service fees, though, so you should evaluate the value of any availed services carefully if you’re looking to try out Media Temple during its money-back period.
Media Temple offers billing cycles of 1 month, 1 year, 2 years, and 3 years. Longer-term contracts get sizable discounts for the first payment term.
Customer Support
Media Temple promises 24/7/365 support through chat, Twitter, phone, or their support ticket system. You can also pay extra fees to avail of CloudTech Priority Care, so you’re assigned to a dedicated support team that can deliver faster responses. If you’re in need of more general guidance, you can also consult Media Temple’s community hub for tutorials and answers to common questions.
What's the Verdict on Media Temple?
Media Temple WordPress Hosting Review 2020 – Conclusion
Despite Media Temple’s hosting prices going as low as $20, this company’s plans are nonetheless clearly aimed at larger business and enterprises looking for premium WordPress hosting solutions. Granted, many of its competitors can easily match or even exceed Media Temple’s offerings; however, Media Temple isn’t competing in terms of specifications alone. Instead, features like the company’s comprehensive management services, custom-made control panel and exclusive WordPress themes exemplify what seems to be Media Temple’s main selling point: a marriage of style and convenience that try to justify the premium price of subscription.
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