Pricing and Features

There are four subscription options that you can go with for BigCommerce and get your online store up and running. The lowest subscription offered is the Standard, which costs $29.95 a month, and is aimed to meet the needs of individuals to small businesses, though it is priced higher than similar competitor’s subscriptions. You get your own branded online store with integration of Facebook and Pinterest with all the basic features such as:

  • Responsive Website
  • Single-page checkout
  • Coupons, discounts and gift cards
  • Shipping label discounts
  • Real time shipping quotes
  • Professional reporting tools
  • Product Ratings and reviews
  • Dedicated SSL
  • Many more

The next subscription is the Plus subscription, which costs $79.95 a month and offers optimized conversion and customer group management on top of the Standard features. The Pro subscription, meanwhile, costs $199.95 a month, and is good for high-volume sites and offers more security and analytics. Additional features for the Plus and Pro subscriptions include:

  • Customer Groups and segmentation
  • Abandoned cart saver
  • Sitewide HTTPS*
  • Fraud Monitoring and Analytics*

(*Pro only)

The price of the templates in their template store vary but is usually from $145 to $190 each, though there are some free templates that are also offered. Take note, however, that the templates BigCommerce provides is strictly for their own platform only, so you won’t find templates for platforms like WordPress, Joomla, phpBB, Magento, and the like. Also, because these templates are strictly for BigCommerce use only, this means that all of the templates they offer are for eCommerce purposes only. That said, the good thing is that they offer templates for a wide array of categories, including Arts & Crafts, Electronics & Computers, Fashion & Jewelry, Food & Beverage, and many more.

Small Business Ecommerce Solutions

BigCommerce is a good option for growing businesses as they offer a sophisticated platform that can help increase sales, streamline process and expand your business to new channels. Their ecommerce solution can help businesses that are growing, grow even faster as statistics show retailers on BigCommerce grow at 28% year over year on average, which is almost twice as fast as the industry standard.

This is the case with thousands of startups that have turned to BigCommerce for their products and services. Their solution provides the best return on income for your business as it is a complete, all-in-one solution that includes hundreds of features, with no transaction fees. It can help drive more business to your site with their SEO tools, built-in selling on Facebook and Pinterest and other powerful built-in tools.

They also offer means to help lower costs and streamline operations with powerful shipping options, analytics to show important metrics and information, and top third-party apps and integrations. Aside from all of that, they also offer excellent customer support options with 24/7 availability, making them a truly desirable option.

Customer Support

BigCommerce offers different means for customers to contact them or to get support. They have a toll-free and local number for US and Canada customers, a toll-free number for Australia customers and a hotline number for all other international callers. They also offer a short FAQ section on their website for common concerns, as well as dedicated support options for subscribers. Support teams are available 24/7 via phone or email, as well as their community forums. You can also connect with their social media accounts such as Facebook, Twitter, Pinterest and LinkedIn.

What's the Verdict on BigCommerce?

Worth It, Some Issues

BigCommerce Templates Review 2020 – Conclusion

If you want to have a professional looking website without spending thousands of dollars on the services of a web designer, then going with a website template provider is the way to go for you. BigCommerce may not be the most affordable option to go with but they certainly make up for it in the quality of templates that they have. That said, be warned that their templates are only for use within their own ecosystem, so for those looking for templates that are either for other other platforms, or not for eCommerce, then you’d best look elsewhere. Otherwise, if you are looking for BigCommerce templates, then this is the place to be!