Pricing and Features
inndesk only has one fixed rate for their service: at $15 per month, you can build your hotel website with their tools and enjoy other perks from the service. Compared to other services, this is pretty affordable. From their selection of templates, full customization is at your fingertips via their website editor, which lets you add elements like texts, images, and multimedia content, and make changes to the background colors and photos, all with a simple click and drag of the mouse. If you want to fine tune or enhance some elements, you will have to use HTML and CSS codes, so you may have to hire a web designer to accomplish this task if you don’t know how to take full advantage of these yourself. You can also add reservations forms, calendars, and other widgets relevant to your pages, including Google Maps and social media links.
10th Place4 out of 10They regularly update their library of templates, adding a new set each month with the flexibility to change yours with little effort. In terms of design, inndesk is not the top contender for modern and creative layouts, but, for the most part, their selection exhibits the professionalism that is a must for hotel websites.
All of their templates are mobile-responsive, and will adjust accordingly if opened via smartphone or tablet. They are also optimized to showcase the best layout configuration depending on the visitor’s screen.
Hotel Management
With inndesk’s reservation manager, keeping tabs of bookings and guests can be done conveniently from the dashboard. Hotel bookings can be viewed, organized, and edited accordingly. This can be done in two ways: via the dynamic reservation sheet or the overview table. With the former, you can just drag and drop an entry to move it to a different date and time, and you can drag one end to increase or decrease the intended stay dates. On the other hand, the overview table shows all reservations made from the website, and can be filtered by a specific type. With one quick look, you can readily see how full your rooms or how many are still available and push them for occupancy.
Since hotel rates are higher during peak season as a response to the overwhelming demand, inndesk’s rates manager lets you monitor the set prices for the whole year, even those during a seasonal promo or special discounts. You can also set the rates from this tool and change it as required at any time.
Hosting Included
Managing the backend of your hotel’s website can eat up a big chunk of your time. This is one less thing that you have to worry about with inndesk. Their team will take care of hosting management so you can focus on the actual hotel operations. The package also includes your own personal domain and email address, as well as automatic back-up storage, SEO, and continuous software updates to keep the website running smoothly.
The More You Know
Storing information about your guests helps speed up the process for future reservations. Luckily, inndesk’s database does this automatically, so that there is no need to re-enter your guests’ details if they login the next time. You can also add notes and discounts from your end for special requests, to give them that extra mile in customer service. All of the data is securely stored with backups, so you don’t have to shell out a separate expense to maintain the information.
Satisfaction Guaranteed
inndesk has a 30-day money back guarantee for their service, to ensure customer satisfaction. After getting a feel of their website builder and checking the components of the other features, if you feel that their offer does not fit your requirements and preferences well. All you have to do then is get in touch with their support team and let them know about your request, and they will process your refund accordingly. 30 days is more than enough to tinker with everything that they have to offer, and to test out the reliability of their hosting service as well, so this is a way to do all these without the risk of losing your money if you don’t like what’s under the hood.
Customer Service
inndesk has a short help center where you can find must-know information on starting and setting up an account, guides, and other pertinent documentation. To contact their support team, you can send them an email, which is rather limited. In comparison, other site builders offer live chat sessions for faster communication. Nevertheless, their reps are ready 24/7 for your queries, so you can still be assured of a timely response. You can also connect with them on Facebook, Twitter, LinkedIn, and Google+, or check out their blog for the latest news and announcements.
What's the Verdict on inndesk?
inndesk Review 2020 – Conclusion
inndesk offers a good balance between function and price – but not so much when it comes to presentation. While their templates are lagging behind in terms of design, their editor takes only a little time to get used to, and the customizable nature of the templates can keep the website consistent with your hotels’ ambiance. They also throw in a reservation management tool wherein bookings are posted and can be edited as needed; a rates manager for monitoring and proper rate adjustment for peak and non-peak seasons (or during a certain promo); and a guest database to keep track of their information and preferences. They have yet to include a third-party app integration feature though, so that reservations made even from different channels can be managed all from their dashboard. But if you are looking for an uncomplicated website builder without a heavy cost, then inndesk is worth a shot.
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