Pricing and Features
Siteola has three different plans, two for building a website on your own, and another that lets their design experts take care of the process. Let’s take a closer look at the former:
The Classic Website option is focused on providing simpler pages which can serve as an online brochure for the hotel, for £9.99 a month. It features an unlimited allocation for storage, bandwidth, and website pages, for starters. More than that, you also get SEO optimization with Google, a free domain, and 24/7 monitoring with corresponding backups for data protection. The website will also be fully optimized for mobile, meaning visitors can view your website perfectly from their mobile devices.
If you are looking to build an online store within the website, then the Webshop Website package should be a better fit. For £14.99 a month, you can accept PayPal for payment, add unlimited products into the store, make use of the order management system to organize orders and dispatch, create inventory departments with specific categories, cross promote items, offer discount vouchers, and monitor sales and performance via WebShop reports. Sadly, there aren’t any hotel-centered perks, like a reservation management tool or an online booking system, under this plan, but it is a great platform if your hotel also houses a gift shop with unique items so your customers can order them online.
Simple Build, Simple Site
Siteola has a simple website editor where you can edit the different sections of your website – from pages, banners, and overall layout, to the specifics like background, fonts and widgets for social media links and the contents of your online store. You can edit the contents of each page by adding text or new images, or selecting an image from their gallery. Sections can be added accordingly with division options ranging from a single to four columns. Unfortunately, sections are slated in a fixed position so you won’t be able to move things around freely. On the upside, you can edit colors and apply color schemes, upload your hotel’s logo, choose or upload a background image, and select a custom font from their collection.
No Strings Attached
With a 14-day free trial, you can tinker with Siteola’s website builder and check what they have in store without any cost. This offer even lets you add social media links, create an online shop, add products, create promos, apply payment and delivery settings, and generate reports such as daily and monthly traffic, visitor origin, engagement, top selling products and customers, sales conversion rates, and many more. There is one drawback though: you won’t be able to publish the website until you have subscribed into one of their plans, and since you are only allowed 14 days to log in to your trial account, you would have to decide within this period if you want to subscribe or not. Otherwise, you will lose your creation. Nevertheless, it is nice to know that you have the option to get a first-hand experience of their service before any expenses are incurred.
Customer Service
Siteola’s support team can be contacted via live chat, email, or phone, and their representatives are available 24/7 for all of your queries and concerns. If you need some help getting started, you can check out their blog where you will see an article dedicated on discussing the setup process. They don’t seem to have a knowledgebase section if you need to peruse a collection of articles for troubleshooting and concerns though, but they do have social media accounts in Facebook, Twitter, and Google+ for the latest news and announcements.
What's the Verdict on Siteola?
Siteola Review 2020 – Conclusion
Siteola is a bit of a hit-or-miss when it comes to website building, especially for hotels. While they do offer unlimited storage and bandwidth, templates that readily adjust to the visitor’s screen, a simple editor, a color coded dashboard for easy viewing of stats, and a 14-day free trial for testing the waters, they also have a handful of drawbacks. Lacking a booking management tool where guests could reserve their rooms via your website is one of their chief weaknesses. The templates, no matter how classy in design, are still outdated compared to the more modern and artistic choices out there. Moreover, the editor, while simple enough to be used by anyone, might be too simple for those craving for more customizability, given that sections are pre-set and cannot be moved around at your leisure. Prices are also VAT-exclusive, so you may find yourself paying a bit more than what your bill shows. Nevertheless, if you are out for a straightforward website where your hotel’s amenities and other facilities can be showcased, then Siteola should be good enough.
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