Pricing and Features
For homeowners, HouseSitMatch offers 2 plans, namely Standard and Premium. The Standard plan costs £34.80 a year and allows up to 150 words on listings, 2 images on your profile, house sitting legal templates, live chat with other members, special offers in the in-house market place, free e-book, visa, and police guidelines, how-to guides, and daily/weekly alerts.
On the other hand, the Premium plan allows for all of those mentioned above, with the addition of 800 words for listings, 7 images on your profile, video uploads, superb customer support experience, and a feature section in the home page. This one costs £58.80 a year.
In addition, HouseSitMatch accepts PayPal, Visa, MasterCard, American Express, JBC, Discover, and Diners Club credit cards. You need not worry about giving your credit card information as their payment system is powered and protected by Stripe. Just enter some basic information like name and email, choose your plan and payment option, and you are ready to roll.
Customer Support
HouseSitMatch has a fairly informative FAQ page where you can find information about profile creation, payment options, listing specifics, and many more. They do lack a search toolbar which could have provided a faster and more efficient way of looking for the answers. To reach their customer support team, you can leave a message at their contact page, although they do not have live chat support for a quicker and more efficient means of communication. Lastly, you can connect with them via Facebook, Twitter, Google+, LinkedIn, and Pinterest.
The Market Place
Not only does HouseSitMatch provide a quality house sitter search experience, they also offer exclusive international deals for their members.
To name a few, you can find the following services at their Market Place section: Aviva, for car and travel insurance, Currencies Direct, for currency transfers, Europcar, for car rentals, Infinido, for a thorough personal background check on the house sitters, Tourism Concern, which is comprised of ethical travel specialists, and Zooplus, for pet lovers who would like to save on supplies.
Even better, a membership at HouseSitMatch can give you up to 50% discount on these great stores and services. This is definitely a bonus, no matter how you look at it.
What's the Verdict on HouseSitMatch?
HouseSitMatch Review – Conclusion
Aside from a few minor drawbacks like non-mandatory photo upload for members and missing comment section for house sitter/ homeowner feedback, HouseSitMatch offers a pretty solid line-up of features for your average house sitting needs. They are one of the few sites that allow for video uploads, and goes the extra mile by providing a visa application guide and a market place that offers sweet deals from their affiliates. Check them out now and see for yourself.
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