Broadvoice is a Voice Over Internet Protocol service that connects your regular phone to the Internet rather than through traditional phone lines. The result is that you\u2019ll have a pumped up version of your home or office phone that will have you spending much less, for a higher quality of service in terms of clear audio and an organized and seamless communication system.<\/p>\n
The process, in simple terms, will go like this: A Broadvoice box or adapter will be hooked up to your phone base unit and Internet connection. You can then\u00a0be mobile and continue to enjoy the service, even go on that extended vacation, when you connect with the Broadvoice app on your cell phone. This allows you to keep your number and receive and make calls normally. But Broadvoice does not only specialize in residential VoIP service. Imagine this on a bigger scale to suit the needs of businesses. Broadvoice can do all this and more.<\/p>\n
Running a business is now more complex as companies need to integrate the growing number of employees, satellite offices, people working from home, and a growing list of devices. The old style used to be all on the shoulders of a single phone system under the watchful eye of an expensive IT department which is too costly to maintain, with even some equipment going obsolete. It\u2019s almost close to impossible to keep everyone connected.<\/p>\n
Cloud PBX<\/strong>: This Broadvoice’s solution. It offers unified communication where employees can communicate and collaborate anytime, anywhere, using any device. With the Broadvoice Cloud PBX, everything is in the Cloud: phone service, email, IM, presence, voicemail, monitoring devices, just to name a few. The Cloud keeps it into one simple and scalable platform.<\/p>\n Cloud PBX has premium features that include a digital receptionist to receive and dispatch calls, the ability to record inbound and outbound calls, virtual fax service, and audio conferencing, among others.<\/p>\n SIP Trunking<\/strong>: This lets you do away with traditional phone lines as Broadvoice\u2019s VoIP technology allows you to use your existing Internet or internal communication system to access the Internet and outside phone lines.<\/p>\n Broadvoice has service plans that meet every different need and budget. The domestic plans both have pre-pay and contract deals. There\u2019s a customer-friendly 30-day refund and if you absolutely need to cancel the service, it will vary depending on how long you have had the account. Domestic plans include free calls to Canada and Puerto Rico. This is something that not all VoIP services offer. Not to mention the one-hour free international calls per month.<\/p>\n The international plans all have unlimited minutes and vary in terms of number of countries serviced. Consider the countries included in each list first before committing to a plan.<\/p>\n Broadvoice has an available support staff 24\/7. Options for assistance include email support, live chat, and an on-call in-the-flesh technician for live help. And since they serve the greater US and Canada, it\u2019s a selling point for them to point out that, when you call, you\u2019ll be talking to someone who\u2019s not overseas.<\/p>\n<\/div><\/section>Pricing<\/h2>\n
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Customer Support<\/h2>\n