![\"Recuva](\"https:\/\/comparakeet.com\/wp-content\/uploads\/2018\/06\/recuva-quick-start-wizard.png\")
A handy quick-start Wizard guides beginners through the process of recovering files.<\/p><\/div>\n
<\/h2>\nFeatures<\/h2>\n
Recuva has 3 options for recovering your lost data and you simply choose the program best suited to your recovery needs. The free version, downloadable at either FileHippo.com or CCleaner.com, might appeal to the home user for a single use but customer service options are limited. The 2 paid versions offer automatic updates and better support along with features that are more geared to IT professionals.<\/p>\n
Recuva can restore files and data from hard drives, memory cards, USB drives, DVDs, CDs, external hard drives and from damaged and newly formatted drives. With a few clicks, deleted photos, videos, music, documents, and emails can be retrieved.<\/p>\n
Their software enables you to run a quick scan and if need be, a deep scan to dig deeper to find those buried files. A deep scan can help you recover the following file types:<\/p>\n
- \n
- Graphics:<\/b> BMP, JPG, PNG, GIF, TIFF<\/b><\/li>\n
- Microsoft Office 2007: <\/b>DOCX, XLSX, PPTX<\/li>\n
- Microsoft Office (pre-2007):<\/b> DOC, XLS, PPT, VSD<\/li>\n
- OpenOffice:<\/b> ODT, ODP, ODS, ODG, ODF<\/li>\n
- Audio:<\/b> MP3, MP2, MP1, AIF, WMA, OGG, WAV, AAC, M4A<\/li>\n
- Video:<\/b> MOV, MPG, MP4, 3GP, FLV, WMV, AVI<\/li>\n
- Archives:<\/b> RAR, ZIP, CAB<\/li>\n
- Other File Types:<\/b> PDF, RTF, VXD, URL<\/li>\n<\/ul>\n
And conversely, if you want files to disappear forever, Recuva has a secure overwrite feature that deletes files for good. Check out a brief overview of the features below:<\/p>\n
<\/p>\n
![\"Recuva]()
<\/p>\n<\/p>\n
A huge plus is the ability to use Recuva\u2019s portable version – just download the software to a USB drive! There\u2019s no need to install it on your device, taking up precious hard drive space. And if you have no internet connection or are working from a work PC that doesn\u2019t allow you to install software, this is the perfect solution!<\/p>\n
Supported Platforms<\/h2>\n
Here\u2019s a list of Recuva\u2019s operating systems they currently support:<\/p>\n
\n\n
\n Windows<\/b><\/td>\n Mac<\/b><\/td>\n<\/tr>\n \n \u2714 Windows 8 – all versions<\/td>\n \u2714 None at this time!<\/td>\n<\/tr>\n \n \u2714 Windows 7 – Starter, Home Premium, Professional, Ultimate, 64-bit<\/td>\n <\/td>\n<\/tr>\n \n \u2714 Windows 2008 Server – all versions<\/td>\n <\/td>\n<\/tr>\n \n \u2714 Windows Vista – Home Basic, Home Premium, Business, Ultimate, 64-bit<\/td>\n <\/td>\n<\/tr>\n \n \u2714 Windows XP – Home, Professional, Tablet Edition, Media Centre Edition, 64-bit<\/td>\n <\/td>\n<\/tr>\n \n \u2714 Windows 2003 Server<\/td>\n <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Recuva can retrieve data and files from these devices: PC hard drives, external hard drives, iPod, MP3, memory cards, USB drives, DVDs, and CDs. And for photographers, their software supports the Nikon RAW and Canon RAW (.CRW) formats.<\/p>\n
Plans and Pricing<\/h2>\n
Recuva offers 3 plans for data software recovery – free and paid versions. For a simple, no-cost recovery software, the free version might very well serve your needs and be a good starting point. However, if your deleted files cannot be restored, the Recuva Professional might be worth $19.95.<\/p>\n
If your hard drive is failing, this program can create an image file from the disk with files to be recovered, and then recover the files from the image and you have access to better customer support.<\/p>\n
For the professional or tech-savvy users, the CCleaner Professional Plus might be more up your alley. Along with Recuva Professional, this plan includes CCleaner Professional, Defraggler Professional and Speccy Professional – offering premium optimization, maintenance, and detailed system information.<\/p>\n
<\/p>\n
![\"Recuva]()
Recuva\u2019s 3 levels of pricing<\/p><\/div>\n
<\/h2>\n
Customer Service<\/h2>\n
For users who choose the free plan, customer support options are limited to searching Recuva\u2019s website to find solutions in their FAQ section, screenshot (not very helpful), and in the Piriform Community Forums.<\/p>\n
<\/p>\n
![\"Recuva]()
Recuva’s community forum page<\/p><\/div>\n
<\/p>\n
After doing some more digging on the website, I found a Troubleshooting guide. At the top of the homepage, click on Support – Documentation – Recuva – Troubleshooting. Unfortunately, if none of these guides help resolve your issue, you either have to upgrade to one of the paid versions or consider trying another company\u2019s software program.<\/p>\n
<\/p>\n
- Microsoft Office 2007: <\/b>DOCX, XLSX, PPTX<\/li>\n
![\"Recuva](\"https:\/\/comparakeet.com\/wp-content\/uploads\/2018\/06\/recuva-features-300x277.png\")
<\/p>\n![\"Recuva](\"https:\/\/comparakeet.com\/wp-content\/uploads\/2018\/06\/recuva-pricing-300x196.png\")
![\"Recuva](\"https:\/\/comparakeet.com\/wp-content\/uploads\/2018\/06\/recuva-community-forum-300x173.png\")
![\"Recuva](\"https:\/\/comparakeet.com\/wp-content\/uploads\/2018\/06\/recuva-troubleshooting-300x196.png\")