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<\/span>THE BAD<\/h2>\nPRICING<\/h2>\n
As previously mentioned, SiteBuilder offers a completely free version of their service, which is a great way to get familiar with the features they offer. Those looking to build just a simple website for personal purposes can also benefit from their free plan. That is, of course, if you don\u2019t mind banner ads displaying on your site. If you want to get rid of ads, you would have to upgrade to one of their paid plans.<\/p>\n
Now, here\u2019s the rub: SiteBuilder\u2019s pricing isn\u2019t very transparent and quite confusing. For starters, you won\u2019t find information on their subscription plans unless you sign up. This could prove to be inconvenient, especially if you are simply looking to compare their prices with other services. Another thing that is of concern is the rather confusing pricing. For the Personal plan, for instance, the price is at $8.99 per month, while the higher Pro plan is at $4.99. The former is an entry level plan and lacks some features that the latter has, but is, more expensive. Why that is, isn\u2019t made clear.<\/p>\n
That aside, the pricing of SiteBuilder is generally on the affordable range of the spectrum. You can choose from four plans, depending on your budget and needs. These are:<\/p>\n
| <\/td>\n | Starter<\/strong><\/td>\n| Personal<\/strong><\/td>\n | Pro<\/strong><\/td>\n | Premium<\/strong><\/td>\n | eCommerce<\/strong><\/td>\n<\/tr>\n | <\/td>\n | \u00a0Free<\/td>\n | $8.99\/mo<\/td>\n | $4.99\/mo<\/td>\n | $7.79\/mo<\/td>\n | $11.99\/mo<\/td>\n<\/tr>\n | Domain Name<\/td>\n | –<\/td>\n | Yes<\/td>\n | Yes<\/td>\n | Yes<\/td>\n | Yes<\/td>\n<\/tr>\n | Website Builder<\/td>\n | Yes<\/td>\n | Yes<\/td>\n | Yes<\/td>\n | Yes<\/td>\n | Yes<\/td>\n<\/tr>\n | 1000+ Website Templates<\/td>\n | Yes<\/td>\n | Yes<\/td>\n | Yes<\/td>\n | Yes<\/td>\n | Yes<\/td>\n<\/tr>\n | No Website Ads<\/td>\n | –<\/td>\n | Yes<\/td>\n | Yes<\/td>\n | Yes<\/td>\n | Yes<\/td>\n<\/tr>\n | Free email<\/td>\n | –<\/td>\n | –<\/td>\n | Yes<\/td>\n | Yes<\/td>\n | Yes<\/td>\n<\/tr>\n | SEO tools<\/td>\n | –<\/td>\n | –<\/td>\n | –<\/td>\n | Yes<\/td>\n | Yes<\/td>\n<\/tr>\n | Primary Support<\/td>\n | –<\/td>\n | –<\/td>\n | –<\/td>\n | Yes<\/td>\n | Yes<\/td>\n<\/tr>\n | eCommerce<\/td>\n | –<\/td>\n | –<\/td>\n | –<\/td>\n | –<\/td>\n | Yes<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n | But before you decide on upgrading to any of these paid plans, we’d like to give out a word of caution.<\/p>\n Upon our most recent investigation, it appears that there is an overwhelming number of customers that are unhappy with SiteBuilder’s automatic renewals and hidden charges, as well as negative experiences with their support center. Quite a few have even called this service a scam based on their experiences with the company’s support center.<\/p>\n While going through other reviews of website builders, there are three other services that looks eerily familiar to SiteBuilder, and for good reason. WebsiteBuilder.com, Sitey.com, and Sitelio.com all turn out to share the same parent company, as well as the top ten website builders listed on the website Top 10 Webbuilders, which appears to be run by the owners of said website builders.<\/p>\n THE UGLY<\/h2>\nIf you\u2019re looking to get your money\u2019s worth, it is astoundingly clear that SiteBuilder and its sister website builders are nowhere near what you\u2019re looking for. Before diving into anything deeper, we would first like to advise you to refrain from giving them your credit card details.<\/p>\n HIDDEN CHARGES<\/h2>\nThere is absolutely no transparency in pricing with this company. If you haven\u2019t been chased off by their dubious pricing scheme and footnotes claiming autorenewals \u201cat the regular rate\u201d without a mention of what their regular rate is, you\u2019d be surprised to find that it doesn\u2019t stop there.<\/p>\n A number of people have taken their complaints outside the company\u2019s lackluster support center, blowing up the internet (and the Court) with bad reviews when you search their name. These reports also include double transactions and the inclusion of additional products when they bill you, all while refusing your right to refund.<\/p>\n DIFFICULT TO UNSUBSCRIBE<\/h2>\nSay what you will, but this company really loves you.<\/p>\n Or rather, your wallet.<\/p>\n Numerous reports have customers claiming they\u2019ve had to go through several phone calls and emails to cancel your subscription, all while pitching free months and pricier additional features.<\/p>\n UNRELIABLE TECH SUPPORT<\/h2>\nHere\u2019s the source of most of their customers\u2019 strife. Apparently, getting help from their email and live chat support is next to useless, and their phone lines may or may not be working depending on the alignment of the stars.<\/p>\n In all seriousness, many have written how the \u201ctech\u201d support\u2019s answers may vary for a single issue and how they may even hang up or leave the chat once you bring up the subject of refunds.<\/p>\n Not only that, but raising your concerns to the higher-ups seem next to impossible as reports have said that they only respond with \u201cthey don\u2019t have anything like that in their company\u201d.<\/p>\n Clear communication also looks to be a prevalent problem with their phone support, as customers report that phone support have \u201cterrible accents\u201d that are difficult to understand, \u201cterrible grasps of English\u201d, and \u201cterrible understanding of technical details\u201d overall.<\/p>\n DEDICATED SALESMEN<\/h2>\nThese guys want your money and will do everything to get you to spend it on them. Their terrible business practices, aside from making bogus website builder reviews to promote themselves, include unauthorized orders, stalling tactics when trying to cancel any purchases, data mining MOs, and many more.<\/p>\n In terms of pricing, while their \u201cpromotional plan\u201d is on the cheaper end of the industry standard, you will only be offered their best prices when upgrading when you close the pricing window after three attempts.<\/p>\n There are also reports of these valiant telemarketers cold-calling customers on upgrades on their current features, as well as the infamous \u201cI\u2019m worried, [name of customer]\u201d email you get from them if you still haven\u2019t upgraded to a premium plan after a number of months.<\/p>\n<\/div><\/section> |