Features
Ladbrokes and its parent company have a long history of providing varied legal and regulated gambling options to its customers. With its steady growth and continuing inclusion of newer trends–such as eSports–it’s maintained a genuine appreciation for gaming in general, as well as an undoubted respect for local and international laws and an investment in healthy and helpful relationships with bettors.
A stringent verification policy ensures that all users are of legal age and are currently located in an area where online gambling is permitted. Unlike some of its competitors, Ladbrokes takes the law very seriously and doesn’t even consider testing gray areas of legality. Over 150 countries are listed as restricted territories that the company doesn’t serve! This goes beyond initial registration, too; if you attempt to use your Ladbrokes account while in a restricted country, your account will be dealt with accordingly.
On top of making sure that everything it aboveboard legally, Ladbrokes also recognizes that gambling addiction is a serious problem that needs to be addressed. In particular, it makes sure that its responsible gaming features–self-help and self-assessment tools, as well as actual assistance and advice–are just a few mouse clicks away from the front page.
Not Ranked8.6 out of 10Signing up and Depositing to Your Account
Registration for an account at Ladbrokes can take more than just a few minutes–especially if your account needs some information verified–but typically only your name, address, contact details and banking information are required. As part of signing up, you will also need to identify your preferred betting currency and set a deposit limit. Once, this is done, you can make your first deposit and then place bets.
Loading money to your account can be accomplished using a veriety of banking methods: debit cards, credit cards, prepaid cards, online wallets, direct bank transfer, money order and more. If you happen to be situated near a brick and mortar Ladbrokes Shop, you can even initiate transactions offline, using the shop’s cash facility. Withdrawal of your funds can be done with the very same options, with variations on the processing time. As previously mentioned, there is a minimum and maximum amount required for both deposits and withdrawals.
Betting on Popular and Uncommon eSports
Some of the most popular eSports game titles–like League of Legends, Dota 2, and Starcraft 2–will often have matches listed for betting on Ladbrokes. Take note, though, that game titles are only shown within the sportsbook if there are listed matches; a small detail that will no doubt confuse some newcomers to the website.
There are the typical moneyline and overall tournament winner bets; as well as specialized, game-specific bets. As of this writing, there is a lack of special wagers available for the big eSports games; but there’s a surprising amount of support and coverage for the game FIFA 17, matches of which are not commonly listed even on dedicated eSportsbooks! This could be a special consideration and a dealbreaker for FIFA 17 fans looking for an eSports betting website to use.
Ladbrokes on the Go
Available both for iOS and Android, Ladbrokes mobile apps bring its selection of online gambling experiences from your desktop to your smartphone or tablet. Its sportsbook app, in particular, makes it possible for you to continue to make bets and monitor matches and events even when you’re on the go.
With the mobile app, you can also make deposits and withdrawals from your device. Withdraw your winnings straight to your bank account where you can enjoy it in cash, or have it transferred to your online wallet so you can use it for online purchases. Your multi-wallet will allow for these options and more. If you want a seamless betting experience with the added convenience of being on the move with your device, then having the Ladbrokes sportsbook app installed is a must.
Customer Support
Ladbrokes has several help and FAQ sections, a page detailing its responsible gaming policy, and more guides that explain many website features and functions, such as: game rules, the bet calculator, terms and conditions, banking, and more. The FAQ is also further subdivided by game or sport; you can use the search bar at the top of the help section to quickly find items related to your query.
You can also choose from a handful of options to contact the support team. Tweet your question directly at the official Twitter account, initiate a live chat session, call their hotline, or send an email. Customer support is guaranteed to be available 24 hours a day, seven days a week. You can also follow them on Facebook and Youtube to get the latest news and announcements.
What's the Verdict on Ladbrokes?
Ladbrokes Review 2020 – Conclusion
With exceptional customer support provisions, a comprehensive responsible gambling policy, and a strict verification process, it’s easy to see why Ladbrokes is a trusted and reliable company that’s been around for decades. The minimum and maximum amount requirements for deposits and withdrawals can be a little frustrating, but it’s balanced out by a multitude of banking options and a multi-wallet system.
It is too bad that its eSports offerings leave much to be desired, but it is surprising, as well, that they support not-so-popular titles at all. There is room for improvement, and it seems as though Ladbrokes is just gearing up for it.
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