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Ranking

8^th in Email Hosting Services

Rating

8.8/10

Price

$15.00See Better Options

What's the Verdict?

Worth It, Some IssuesSee Alternatives

FastMail Review 2020

Item: FastMail
Rating: 8.8
Author: Jonathan Kerns

Offering a business email instead of the usual personal free ones is a minor investment but can go a long way with clients, especially if you are trying to show them you are a legitimate business. One email hosting service that you can go with that offers business email hosting services is FastMail, an Australia based company. It is the email hosting choice of over 100,000 individuals, families and businesses across the world. Check out this review of what they have to offer in terms of business email hosting to help you decide if they are the right company for you and your business.

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Jonathan KernsMay 22, 2019

Pros

Interface: FastMail offers an ad-free, simple and intuitive interface with basic drag-and-drop features that makes it easy for anyone to use.
Uptime: FastMail has some of the most experienced employees running their infrastructure, not to mention a comprehensive backup system, to offer solid uptime.
Inbox Management: You can set rules to filter received emails, easily add public calendars, and pin important email to make them appear on the top of inboxes.
Sync Options: FastMail allows users to sync calendars with their mobile phones, tablets and PCs as well as sharing calendars with co-workers for easy coordination.
Email Copy and Backup: This email hosting service offers a tamper-proof copy of every email sent or received to ensure company integrity and the ability to retrieve deleted email up to 7 days after it was deleted.

Cons

Storage: Email storage is very minimal with the lower plans of FastMail as they only offer 500MB and 2GB respectively while other email hosts offer 5GB for a free account.
Account Fee: Aside from the monthly subscription fee you have to pay, FastMail also charges a business account fee of $5 per 3 months, $8 per 6 months or $15 per 12 months subscription.
Price: Unless you go with the longest term for the most premium account, the price of the subscription compared to its features makes it very expensive compared to other top email hosts.
Trial and Free Account: FastMail does not offer any free trial of their service, apparently due to the risk of abuse. They also do not offer any free user account, but do provide a 14 day money back guarantee.

FastMail Mobile App

Users that spend most of their time on the go can enjoy the convenience of having FastMail and its features right in the palm of their hands with the FastMail mobile app. The app is available for free on iOS, Android and Amazon devices and requires an active paid FastMail account to use.

This app offers the same accessibility as the desktop platform with seamless integration of emails, calendars and contacts. You can even get push notification alerts and swipe controls to archive or delete emails.

You can also pin important messages to the top of your inbox for instant access and attach local files easily. FastMail also offers integration with Android Wear and Pebble devices and the ability to share text from other apps.

Meanwhile, features such as multiple account support, offline support, Rich content sharing, device contacts integration and more wearable gear integration are lined up for future updates.

FastMail is continuously looking to improve the features of their mobile app so watch out for what else they have to offer next if you are planning on using their services.

FastMail Pricing and Features

Going for a business email hosting service with FastMail gives you access to 4 different subscription plans. Aside from the subscription fees, users have to settle a business account fee which costs $5 per 3 months, $8 per 6 months or $15 per year depending on the subscription term that you get. Each subscription offers the ad-free elegant interface that makes it easy for users to get used to using the platform. Users also get personal support, keyboard shortcuts, use of their own domain, IMAP/POP/SMTP mail access, simple website and photo gallery hosting, aliases, subdomains and much more.

Basic: $15 a year, $8 per 6 months, or $5 per 3 months for the subscription fees plus corresponding business account fees. This subscription comes with only 500MB of mail storage and mail sync only (IMAP and SMTP).

Standard: $30 a year, $16 per 6 months, or $150 per 3 months plus the business account fees. This subscription comes with 2GB of mail storage and full mobile sync (IMAP/SMTP/cardDAV/calDAV).

Professional: $60 a year, $32 per 6 months, or $20 per 3 months plus the business account fees. This subscription offers 25GB of mail storage and full mobile sync.

Enterprise: $300 a year, $160 per 6months, or $100 per 3 months plus the business account fees and comes with 150GB of mail storage.

Check out the FastMail blog or explore their help documents to find out all the features they have to offer that can help you and your business.

FastMail Customer Support

FastMail’s customer support is not as extensive as the ones offered by other email hosting companies. Users can check out all the helpful articles in their FAQ section on the website or contact support representatives via an online ticketing system. You simply fill out an online form with your contact information and concern then wait for an email response from the company.

What's the Verdict on FastMail?

Worth It, Some Issues