Registration and Ease of Use
Registering an account requires a bit more information than usual- you need to enter your name, email address, password, credit card details, billing address, and choose a security questions coupled with the answer to complete your account. Other psychic reading services allow you to create an account with social media, which also makes the process a whole lot faster. Moreover, others let you finish registration without having to enter your payment details, giving you the freedom to add them later on.
The website is quite easy to navigate- the main menu is placed conveniently at the top and center of the page, which includes a quick purchase link, their psychic listing, horoscopes, articles and videos, and their company details. As for the psychic advisor’s search page, everything you need to find relevant psychics are all present- sorting by availability, star rating, alphabetic, or by newest advisor; filtering by reading channel type, reading style, specialties, tools, gifts, and language.
Inside each psychic advisor’s profile, you’ll see their specialties, tools, gifts, and style, phone and chat schedule, background and experience, and other details about their psychic abilities. You can also check out ratings and testimonials from customers that had sessions with them, as well as other recommended and closely related psychic advisors.
As for payment options, you can use Visa, MasterCard, American Express, and Discover credit cards, debit cards, and transfer via Western Union and money order. For the latter, the minimum is set at $10. They have yet to add PayPal into this list- other psychic reading services have made this payment method available in theirs.
Psychic Screening Process
It’s a bit peculiar why Hollywood Psychics does not give more information about their screening process, when it seems that they have one behind the scenes. You won’t find any information about it anywhere on their website; we had to consult one of their customer service representatives to find out more. It turns out they do have a standard when it comes to hiring psychic applicants- the rep told us they only accept psychic readers who have 10 to 15 years experience prior. They also need to submit certain documentation, although the rep that we contacted cannot give any further details. A little more information about the process would’ve been appreciated, so that customers can put a little more trust in the service.
Communication Channels
Hollywood Psychics offers 2 communication channels- by live chat session and phone call. They don’t have more modern options like call back requests and video chat, so you may want to look at other services if you want these features. If you want to hear a psychic advisor’s voice prior to making a call, you can do so via the listen button on their profile.
Types of Psychic Services and Tools
- Angel Cards
- Astrology
- Cartomancy
- Crystal Readings
- Dream Interpretation
- Numerology
- Past Life Interpretation
- Tarot Card Reading
- Clairaudient Psychics
- Clairsentient Psychics
- Clairvoyant Psychics
- Empath
- Medium
- Pet Psychics
Pricing and Special Offers
For first-time customers, Hollywood Psychics has a special offer of $1 per minute, with your choice of 10, 20, or 30 minute package. Prices will go back to normal once you’ve used the introductory offer. Unfortunately, they do not publish each psychic’s rates prior to your first call, so you won’t have any idea how much are the costs until then.
They also have a membership perks program where you get 5 bonus minutes for every 10th reading you purchase each month, if you opt to receive newsletters and promotional emails. Each reading should be at least 10 minutes, and the bonus is capped at 15 minutes. Of course, you can unsubscribe from the newsletter at any time, although this will remove you from the membership perks program.
Customer Service
Their FAQ section is jam-packed with tidbits about their service, including the reading and purchasing process, information about their psychics, billing, and other general questions. If you want to contact their support team, you can do so via live chat, phone, and email. We were impressed with their live chat option- waiting times are short and the representatives are knowledgeable with relevant responses. You can also follow then on social media for the latest news and updates.
What's the Verdict on Hollywood Psychics?
Hollywood Psychics 2019- Conclusion
Aside from additional tools like the comparison feature and psychic listen button, there’s not much going on with Hollywood Psychics. The whole experience is pretty average, with some room for improvement. Only a few readers are present during non-peak hours (night time in the US), which means less choice of psychic readers for customers located elsewhere, and the psychic screening process could have been laid out. These issues aside, there’s nothing new or compelling when it comes to Hollywood Psychics’ service- it’s an average experience through and through.
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