Features and Pricing
Since its start in 1998, Site5 has become one of the most recognizable names in the web hosting business — and with its quality reseller hosting plans, the company hopes to help you do the same. The first and perhaps biggest advantage Site5 gives all its resellers is the assurance of white-label services: from control panel logos to the use of anonymous servers and the option to use custom DNS nameservers, you’re free to push all of your reseller plan services under your own business name.
Baseline Specifications and Prices
All of Site5’s reseller plans are built on a minimum of dual octa-core Intel CPUs, RAID-10 configured disks, and 64 GB of RAM, so you’re assured of solid performance whatever the plan. There are three to choose from: Starter, Standard, and Premier. All three come bundled with the same features and freebies, so the main difference is in the accompanying disk space and bandwidth.
Starter, at $23.95 monthly, comes with 50 GB of disk space and 500 GB of monthly bandwidth. Standard, meanwhile, gives you 80 GB of disk space and 700 GB of bandwidth for $33.95 a month. Finally, Premier costs $49.95 and delivers 120 GB of disk space and 1 TB of bandwidth. All three plans also come with 3 free IP addresses.
Free and Supported Software
When it comes to software, Site5 arms you with all the necessary tools to manage as many clients as you need. The powerful WHM/cPanel control panel software comes free, as does the RVSkin manager, allowing you to create separate custom panels for each client and even configure your own hosting packages. As for financial transactions, Site5 gives you a choice of ClientExec or Blesta for your client billing system, free of charge. If you’d rather use the more powerful WHMCS client management software, Site5 will give you a license discount.
Site5 doesn’t limit how many websites you can host, nor how many email accounts you can create. They offer 3 enterprise webmail systems that will also let you and your clients manage mailing lists, bulk email, and so on without any hassle. The free Softaculous installation platform also means you and your clients can install thousands of third-party scripts and applications with a single click. This puts popular services such as WordPress, Drupal, PrestaCart, and more at your fingertips, so your clients can configure their sites with everything from shopping carts and e-commerce tools to forums, wikis, and media galleries. Site5 also supports all of the most popular web programming languages, so you’re free to deploy PHP, Ruby on Rails, Python, Perl, and more.
Security Add-Ons
Site5 also offers data protection in the form of nightly backups, so you don’t need to fear data losses. If you’d like your sites to be monitored round-the-clock for malware, phishing, or other attacks, you can also avail of Site5’s malware protection and cleanup service for $49.99 a year. Add-ons like these can easily be purchased through Site5’s user-friendly custom account panel called Backstage, which you can access from their site.
Contract Terms and Free Migration
While Site5 doesn’t offer as many perks like free domain name registration or dedicated SSL certificates, you do get free site migration to their servers. What’s more, Site5 doesn’t push you to sign up for long-term contracts: whether you choose a monthly, quarterly, or yearly billing cycle, the prices for their reseller plans are pegged exactly the same. You can sign up for a shorter term without paying higher fees.
Customer Support and Guarantees
Site5 offers 24/7 customer support to you through live chat and email-based support tickets. Phone-based support is also available, but only on Mondays to Fridays, 10 AM – 6 PM EST. Unfortunately, Site5 doesn’t extend technical support to your clients, so you’ll have to serve as frontline support for your hosting business yourself. You can also consult Site5’s searchable wiki, as well as post questions on their community forums.
Site5 offers a solid 99.9% uptime guarantee that sets out a clear matrix of pro-rated credits for instances of downtime. They also offer a 45-day money-back guarantee, so you can get a full refund if you decide against using Site5 within the specified period.
What's the Verdict on Site5?
Site5 Reseller Hosting Review 2020 – Conclusion
If you’re looking for a hosting source with a track record of reliability and professionalism, then Site5 is the provider for you. While their reseller hosting plans don’t carry as many bells and whistles as some of their competitors, you still get good value for money here. The lack of limits on hosted sites gives you the freedom to grow your hosting business as much as possible, and the ability to use your own branding in all aspects of your business is a big boost. When it comes to establishing a professional hosting business, Site5 is happy to give you all the tools — and all of the credit.
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