Agent Image Review 2020

Item: Agent Image
Rating: 8.4
Author: Jonathan Kerns

As a Real Estate Agent, how you present yourself is always important. You have to look professional, knowledgeable, trustworthy and friendly to be able to attract a lot of potential clients and make sales. The same goes if you are to create a website as it will serve as your face on the internet. Your website must be easy on the eyes, comprehensive enough to contain all that you offer and simple enough for anyone to use. This would usually mean spending thousands and thousands of dollars in hiring a web designer to create your website for you, but not anymore.

DIY web builders are now very popular and you have a wide range of companies to choose from. One of which is Agent Image is one of these web builders. Established in August 1999 and is a wholly owned subsidiary of The Design People Inc., Agent Image has helped create thousands of websites. This review aims to help you decide if Agent Image is the web builder for you, so let’s take a look at what they have to offer.

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Jonathan KernsDecember 9, 2019

Pros

Free Consultation: It is important to know what you want to have in a website; just going for the most expensive subscription is not always the best as you could end up over paying and wasting money. With Agent Image, they offer free consultation to everyone interested to help them decide what subscription to take. There you would be able to tell Agent Image what features you want to have on your website and they can match it with one of their subscriptions and give you an estimate as to how much it would cost. This is much more personal than just selecting a subscription plan from a list.
Video Tour Support: Agent Image lets you add a video tour feature to your website. This lets your viewers see the properties you are selling as if they were actually there. This helps the website’s viewers decide if they are really interested in the property before they contact you, saving you both time and effort and taking them on a tour and they end up not liking it. A lot of customers would appreciate this feature as they can view multiple properties in a single day without having to leave their homes then they can decide on which they really like to view in person. It also gives more character to your website and makes you look very professional.
Loan and Amortization Calculator: Your website’s viewers would be concerned with whether they can afford the property you are selling or not, and sometimes they find it too much of a hassle to contact you just to get an idea of payment options. Agent Image lets you have a loan and amortization calculator so potential clients can check out the cost themselves and get a rough idea how much the amortization for the property would cost.

Cons

Pricing: Agent Image’s pricing for their different subscriptions are not available on their website. They only say that their web packages start at $49.99/month with variable set-up fees. So for someone who is window shopping and comparing prices you would have to do a little bit more with Agent Orange like contacting them for a free consultation to get a quote on how much your website would cost.
No Free Trial: The best to learn about any product is to try it for yourself, that is why having free versions or free trials is great for consumers as it lets them try the product without spending any money. Agent Image does not offer any free trial for their services so if you want to try Agent Orange you would have to subscribe to a paid version to get to use Agent Image. This sometimes throws people of especially those who are very conservative with their spending.
Customer Support Complaints: Having to pay for a subscription would not be too bad if you would be able to get complete money back if you were not satisfied with the product. Sadly there are a lot of complaints from various users saying that the customer support is very hard to deal with. Instances such as not getting an email reply for a number of days, sometimes none at all. The contact person they were talking too was no longer available or not answering their calls. Sometimes they would even offer a higher subscription saying that it was the subscription that could address all the needs of the user. Basically trying to get your money back would become a very long struggle.

Agent Image in a Nutshell

Agent Image has a team of over 100 Web Designers that has launched over 13,000 websites since 1999. They are experts in the field of Real Estate and Web Design providing unique features such as Open House Info, Virtual Tours, Google Maps, Featured Properties, Support for Multiple Countries and Currencies, iPhone App and many more. They not only specialize in Real Estate websites but in internet marketing as well. They offer different SEO packages, PPC packages, Blogging packages and Social Media packages to help boost your websites reach and accessibility. Having all that experience and features to help you make your website can be very beneficial to a Real Estate Agent.

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What's the Verdict on Agent Image?

Worth It, Some Issues

Agent Image – Conclusion

Agent Image may be a very big commitment to make for some Real Estate Agents as they do not offer any free trial so you would have to immediately pay for a subscription, though you can get a quote as to how much it would cost. They offer some very useful features that will help you in this line of work like the video tours and loan calculator. With their expertise in the field of Real Estate sales, they could be a very helpful web builder to get your brand internet ready so why not go ahead and get your free consultation.

2 Comments

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- Royce Kemp
- ·
- September 05, 2016 2:47 AM
DO NOT HIRE THESE PEOPLE.
If I could give ZERO stars, no let me take that back, if I could give NEGATIVE stars, I’d give the most negative amount of stars possible. I just had my webiste deployed after I invested $7K in their custom website package…….over 2 years ago. Yeah, are you piecing that together. Over 2 years ago, they took my $7K and have only now delivered a product (not a finished product, but something that resembles a website). So after literally years of wrangling with AgentImage I now have a website that went live that is WORSE then the website I had before I hired AgentImage. I GOT RIPPED OFF! And guess what, THEY DON’T CARE.
Before I got into real estate, I was a software engineer, so I have technical know-how of what needs to happen to build out a website. First off, these guys do nothing special. The site sits on WordPress, a free, open source platform that anyone can go download. So all you real estate brokers/agents out there who think AgentImage just built you something special, think again! They basically downloaded something that’s free off the Internet and installed it for you, slapped on some cool graphics to make it feel “custom”, and took your money laughing all the way to the bank.
When I asked these guys to do some real “custom” web development, like create a custom SQL db for each of my communities, they fell flat on their face. They only know how to download and install other people’s plugins. There is no custom code being developed.
I was told my site would be completed in 8 weeks. It took 25 months, and it’s still not complete, but I’m done doing business with AgentImage. Days and weeks pass without anything happening. Emails are ignored. These guys are experts and putting lipstick on a pig and calling that web development. Don’t be fooled. Please, don’t be fooled.
Reply
- - Chris Roberts ➦ Royce Kemp
  - ·
  - September 06, 2016 8:12 AM
  Hi Royce,
  To be fair to WordPress though, many top companies use the platform. However, most of those companies custom tailor the websites to your needs. But what you described is really unfortunate, and just unprofessional on Agent Image’s end. Since they are a BBB accredited company, maybe it’s a good idea to take this issue up with the Better Business Bureau. And if there is anything we can do to help, let us know.
  Reply